What is the process for water damage?

3/19/2021 (Permalink)

This is a dehumidifier we used in a basement to remove moisture from the air.

We follow a six (6) step process to ensure your house or business is restored to preloss condition.

Step 1: Who are you going to call? SERVPRO of Carbon County & Pocono Pines! Time is of the essence when water hits. SERVPRO of Carbon County & Pocono Pines has twenty-four (24) hour service. We will ask questions about the damage to ensure our production manages bring the needed equipment onsite. 

Step 2: Inspecting and addressing the water damage. During the inspection, our professionals will identify the source, identify the type of water, survey the extent of the water damage and inspect the rest of the area. 

Step 3: Our team will remove/extract water. We can handle any job. In some cases, we can conduct an organized, efficient move-out to protect your belongings from further damage. 

Step 4: We will dry your house or business with our equipment. In addition, we will monitor the floors and walls to ensure the water issue is resolved. 

Step 5: Cleaning and sanitizing. 

This step includes:

-Content Restoration: We can salvage your personal belongings that may have been damaged. 

-Odor Removal and Deodorization: Our team is trained and has the equipment to remove tough smells. 

-Sanitizing Treatments:Our cleaning services go beyond standard janitorial cleaning. 

-Disposal: We will remove and dispose of damaged items. 

Step 6: The most important step...Restoration! Our team is trained to restore your home or business to look “Like it never even happened.”  

Call us today at 570-732-9191!