Why SERVPRO: Your Trusted Restoration Partner

4/12/2024 (Permalink)

When disaster strikes, whether it's a burst pipe flooding your home or a fire damaging your business, you need a restoration company you can rely on to bring things back to normal. That's where SERVPRO® shines. Here's why choosing SERVPRO is the smart choice:

1. Experience You Can Trust: With over 50 years in the industry, SERVPRO has the expertise and know-how to handle any restoration challenge. Our certified technicians undergo extensive training to ensure they're equipped to tackle even the toughest jobs.

2. Rapid Response: Time is of the essence when it comes to disaster restoration. That's why SERVPRO offers 24/7 emergency service, so help is always just a phone call away. Our rapid response team will be on-site quickly to assess the situation and start the restoration process.

3. Advanced Technology: SERVPRO invests in the latest technology and equipment to ensure we're providing the best possible service to our customers. From moisture meters to thermal imaging cameras, we have the tools needed to get the job done right.

4. Comprehensive Services: Whether it's water damage, fire damage, mold remediation, or storm damage, SERVPRO offers a full range of restoration services to address any situation. We'll work tirelessly to restore your property to its pre-damage condition.

5. Commitment to Customer Satisfaction: At SERVPRO, customer satisfaction is our top priority. We understand that dealing with a disaster can be stressful, so we'll be with you every step of the way, keeping you informed and ensuring your needs are met.

When disaster strikes, trust SERVPRO to be there for you. Contact us today to learn more about our services and how we can help you restore your property.

Rising from the Ashes: How to Rebuild After Fire Damage

3/29/2024 (Permalink)

The aftermath of a fire can be devastating, leaving behind charred belongings, smoke-damaged walls, and a sense of overwhelming loss. However, amidst the ashes, there is hope. With the right support and guidance, it's possible to rebuild and restore your home or business to its former glory. In this blog post, we'll explore the steps you can take to navigate the challenging process of recovering from fire damage and emerging stronger on the other side.

Assessing the Damage

The first step in the fire damage restoration process is to assess the extent of the damage. This involves inspecting the property for structural issues, smoke residue, and water damage from firefighting efforts. It's crucial to enlist the help of a professional restoration company like SERVPRO®, who can conduct a thorough assessment and develop a comprehensive restoration plan tailored to your specific needs.

Safety First

Before re-entering the property, ensure that it's safe to do so. Be mindful of structural instability, electrical hazards, and toxic fumes lingering in the air. If in doubt, wait for the fire department or restoration professionals to give the all-clear. Safety should always be the top priority during the restoration process.

Water Damage Mitigation

In many cases, water damage is a significant concern after a fire due to firefighting efforts. Standing water can lead to mold growth and further structural damage if not addressed promptly. A restoration company like SERVPRO® can deploy specialized equipment to extract water, dry out the affected areas, and prevent secondary damage from occurring.

Smoke and Soot Removal

Smoke and soot can permeate every surface of your property, leaving behind stubborn stains and unpleasant odors. Professional restoration technicians have the knowledge, tools, and cleaning agents necessary to effectively remove smoke residue and restore your property to its pre-fire condition. This may involve deep cleaning carpets, upholstery, and drapery, as well as using ozone generators to neutralize odors.

Content Restoration

While some belongings may be beyond repair, many items can be salvaged with the right techniques. A reputable restoration company can assess the condition of your belongings and provide cleaning, deodorization, and restoration services as needed. From furniture and clothing to electronics and documents, they'll work tirelessly to save as much as possible.

Rebuilding and Restoration

Once the property has been cleaned and sanitized, the rebuilding process can begin. This may involve repairing structural damage, replacing damaged materials, and restoring the property to its pre-fire condition. Throughout this phase, it's essential to work closely with your restoration team to ensure that your vision for the property is realized.

Recovering from fire damage is a challenging journey, but with the right support and resources, it's possible to rebuild and reclaim what was lost. By enlisting the help of a professional restoration company like SERVPRO, you can rest assured that your property is in capable hands. From assessing the damage to rebuilding and restoration, they'll be with you every step of the way, guiding you towards a brighter future.

Dealing with Water Damage: A Guide to Restoration with SERVPRO®

3/15/2024 (Permalink)

Water damage in your home can be a nightmare scenario, whether it's from a burst pipe, a leaky roof, or a natural disaster. Not only can it cause structural damage, but it can also lead to mold growth and compromise the safety of your living environment. In such situations, it's crucial to act quickly and efficiently to minimize the damage and restore your home to its former glory. This is where SERVPRO®, a leading restoration company, comes to the rescue.

Why Choose SERVPRO of Carbon County & Pocono Pines?

When faced with water damage, entrusting the restoration process to professionals is imperative. SERVPRO stands out as a trusted name in the industry for several reasons:

1. Swift Response: Time is of the essence when dealing with water damage. SERVPRO understands this urgency and offers 24/7 emergency services, ensuring that help is just a phone call away.

2. Expertise and Experience: With years of experience and a team of trained technicians, SERVPRO possesses the knowledge and skills to handle water damage of any scale effectively. From water extraction and drying to mold remediation and restoration, they employ industry-leading techniques and equipment to get the job done right.

3. Comprehensive Services: Whether your home has suffered from a minor leak or a major flood, SERVPRO offers a comprehensive range of services tailored to your specific needs. From initial assessment and mitigation to complete restoration, they manage every aspect of the process with professionalism and efficiency.

4. Insurance Assistance: Dealing with insurance claims can be overwhelming, especially in the aftermath of a disaster. SERVPRO simplifies the process by working directly with your insurance company, providing detailed documentation and ensuring a smooth claims process.

Restoring Your Home, Restoring Your Peace of Mind

Experiencing water damage in your home can be a stressful and overwhelming ordeal. However, with the help of SERVPRO, you can rest assured that your property is in good hands. Their prompt response, expertise, and commitment to excellence make them the go-to choice for water damage restoration.

So, the next time disaster strikes, remember to call SERVPRO of Carbon County & Pocono Pines for swift and reliable restoration services. Protect your home, protect your family, and regain your peace of mind.

Reviving Memories: The Essential Role of Content Cleaning in Restoration

2/23/2024 (Permalink)

In the aftermath of a disaster, whether it's a fire, flood, or another calamity, the physical damage to structures is often evident. However, what may be overlooked is the sentimental value attached to personal belongings within those spaces. Family heirlooms, cherished photographs, and irreplaceable mementos can all be marred by smoke, soot, or water damage. This is where content cleaning, performed by professional restoration companies, plays a vital role in preserving not just items, but memories.

The Art of Content Cleaning

Content cleaning is more than just removing dirt or grime from objects; it's about restoring them to their preloss condition. Professional restoration companies employ a variety of specialized techniques and equipment to carefully clean and decontaminate a wide range of items. From delicate fabrics and electronics to furniture and artwork, each item requires a tailored approach to ensure its integrity is preserved.

Understanding the Process

The content cleaning process typically begins with a thorough assessment of the damage. Trained technicians categorize items based on their material, composition, and extent of damage. This helps determine the most appropriate cleaning methods and ensures that each item receives the care it deserves.

Next, the cleaning process commences. Depending on the nature of the damage, different techniques may be employed, including:

• Dry Cleaning: For items with light surface contamination, dry cleaning methods such as brushing or vacuuming may be sufficient.
• Wet Cleaning: This method involves the use of water or specialized cleaning solutions to remove more stubborn stains and residue.
• Ultrasonic Cleaning: Utilizing high-frequency sound waves, ultrasonic cleaning is particularly effective for delicate items and those with intricate details.
• Ozone Treatment: Ozone generators are used to neutralize odors and sanitize items affected by smoke or mold.

Throughout the process, restoration professionals exercise caution to prevent further damage to the items and ensure that they are thoroughly cleaned and sanitized.

Restoring More Than Objects

While the primary objective of content cleaning is to restore physical items, its impact often extends far beyond the material realm. For many individuals, the items they own carry sentimental value and are intrinsically linked to cherished memories. By successfully restoring these items, restoration companies help to alleviate some of the emotional trauma caused by the disaster, allowing homeowners to reclaim a sense of normalcy and continuity amidst the chaos.

Conclusion

Content cleaning is an essential component of the restoration process, bridging the gap between physical recovery and emotional healing. By preserving cherished belongings and memories, restoration companies not only restore homes and businesses but also revive hope and resilience in the face of adversity. As communities come together to rebuild and recover, the meticulous care and dedication demonstrated by restoration professionals serve as a beacon of light in the darkest of times. Call SERVPRO of Carbon County & Pocono Pines - 570-732-9191. 

Confronting the Silent Menace: Mold Remediation with SERVPRO Carbon County

2/23/2024 (Permalink)

In the shadowy corners of our homes and businesses, lurking silently and unseen, mold poses a threat that cannot be ignored. With its ability to proliferate rapidly in damp and humid environments, mold can swiftly transform a thriving space into a breeding ground for health hazards and structural deterioration. In Carbon County, Pennsylvania, where the verdant landscape and temperate climate provide fertile ground for mold growth, SERVPRO® stands as a stalwart guardian against this insidious menace.

Unveiling the Hidden Danger

Mold – a term that encompasses a variety of fungal species – thrives in environments where moisture and organic material abound. From water-damaged basements to poorly ventilated bathrooms, the conditions for mold growth are often present, even if imperceptible to the naked eye. However, the consequences of unchecked mold proliferation extend far beyond unsightly stains and musty odors. Mold spores can trigger allergic reactions, exacerbate respiratory conditions, and compromise the structural integrity of buildings, making prompt remediation imperative.

SERVPRO of Carbon County & Pocono Pines: Masters of Mold Remediation

Enter SERVPRO of Carbon County, a beacon of expertise and efficiency in the realm of mold remediation. Armed with cutting-edge technology, rigorous training, and a commitment to excellence, SERVPRO's team of certified professionals tackles mold infestations with precision and efficacy. Their comprehensive approach encompasses the following steps:

1. Assessment: Trained technicians conduct a thorough inspection of the affected area, identifying the extent of the mold infestation and any underlying moisture issues.

2. Containment: To prevent the spread of mold spores to unaffected areas, SERVPRO employs advanced containment techniques, including the use of negative air pressure and physical barriers.

3. Remediation: Utilizing specialized equipment and eco-friendly antimicrobial agents, SERVPRO eradicates mold colonies and restores affected surfaces to their pre-infestation condition.

4. Prevention: In addition to remediation, SERVPRO addresses the root cause of mold growth, implementing measures to mitigate moisture and humidity levels and prevent future infestations.

Beyond Remediation: Restoring Peace of Mind

For homeowners and business owners in Carbon County, the aftermath of a mold infestation can be a source of profound stress and uncertainty. SERVPRO Carbon County understands the emotional toll of such events and goes above and beyond to restore not just properties, but peace of mind. With their compassionate approach and unwavering dedication to customer satisfaction, SERVPRO guides clients through every step of the remediation process, providing reassurance and support along the way.

Conclusion

In the battle against mold, vigilance and expertise are paramount. With SERVPRO of Carbon County at the helm, residents and businesses can confront the silent menace of mold with confidence, knowing that they have a trusted ally in their corner. Through their unwavering commitment to excellence and their relentless pursuit of innovation, SERVPRO of Carbon County and Pocono Pines sets the standard for mold remediation, ensuring that homes and businesses remain safe, healthy, and mold-free for years to come.

Partnering with SERVPRO® of Carbon County: Restoring Peace of Mind

2/23/2024 (Permalink)

In times of crisis, whether it's a flood, fire, or mold infestation, finding a reliable partner to help navigate the aftermath is paramount. That's where SERVPRO of Carbon County steps in, offering a beacon of hope amidst chaos. As a trusted leader in restoration services, SERVPRO's commitment to excellence, expertise, and compassion makes them the go-to choice for those in need of restoration and cleanup assistance.

Expertise You Can Trust

SERVPRO of Carbon County boasts a team of certified professionals who bring a wealth of knowledge and experience to every job. Whether it's mitigating water damage, remediating mold, or restoring fire-damaged properties, their technicians undergo rigorous training and adhere to industry best practices to ensure optimal results. With SERVPRO®, you can trust that your property is in capable hands.

Compassionate Care

Beyond their technical expertise, what sets SERVPRO of Carbon County apart is their unwavering commitment to customer satisfaction. They understand that dealing with the aftermath of a disaster can be a traumatic experience, and they approach each job with empathy and compassion. From the initial assessment to the final cleanup, they guide clients through every step of the restoration process, providing support and reassurance along the way.

Cutting-Edge Technology

SERVPRO of Carbon County stays at the forefront of industry advancements, utilizing state-of-the-art equipment and innovative techniques to deliver superior results. Whether it's employing thermal imaging technology to detect hidden water damage or utilizing advanced drying equipment to expedite the restoration process, they leverage the latest tools and technology to restore properties quickly and efficiently.

A Partner You Can Rely On

When disaster strikes, having a reliable partner like SERVPRO of Carbon County by your side can make all the difference. Their prompt response times, transparent communication, and commitment to quality ensure that your property is restored to its preloss condition as swiftly and seamlessly as possible. With SERVPRO, you can rest easy knowing that you have a trusted ally in the restoration process.

Conclusion

In times of crisis, SERVPRO of Carbon County and Pocono Pines is more than just a restoration company – they're a beacon of hope and a source of reassurance. With their expertise, compassion, and dedication to excellence, they restore not just properties, but peace of mind. So, when disaster strikes, remember that SERVPRO of Carbon County is here to help you navigate the aftermath with confidence and care.

Ensuring Safety and Restoration: Biohazard Cleanup by SERVPRO

2/21/2024 (Permalink)

In a world where unforeseen disasters can strike at any moment, it’s crucial to have reliable professionals who can swiftly and effectively handle biohazardous situations. Whether it's a crime scene, trauma cleanup, or dealing with hazardous materials, these scenarios require specialized expertise and equipment to ensure thorough cleanup while prioritizing safety. This is where SERVPRO® steps in as a trusted leader in biohazard cleanup and restoration services.

Understanding the Importance of Biohazard Cleanup

Biohazardous situations present unique challenges that go beyond typical cleaning tasks. They can involve bloodborne pathogens, bodily fluids, chemicals, or other substances that pose serious health risks if not handled properly. Moreover, these incidents often occur in sensitive environments such as homes, businesses, or public spaces, adding emotional distress to the already complex cleanup process.

Prompt and meticulous cleanup is not just about restoring the physical environment; it's also about providing peace of mind to those affected. Families, property owners, and businesses need assurance that the affected area is thoroughly cleaned, sanitized, and restored to a safe condition.

The Role of SERVPRO in Biohazard Cleanup

SERVPRO understands the urgency and sensitivity of biohazard cleanup situations. With years of experience and a team of highly trained professionals, SERVPRO is equipped to handle a wide range of biohazard scenarios, including:

1. Crime Scene Cleanup: Cleaning up after a crime scene requires compassion, discretion, and attention to detail. SERVPRO® technicians are trained to handle these situations with professionalism and respect for the affected individuals and their property.

2. Trauma and Accident Cleanup: Accidents and traumatic events can leave behind hazardous materials that require specialized cleanup techniques. SERVPRO’s expertise in biohazard cleanup ensures that affected areas are thoroughly decontaminated and restored to a safe condition.

3. Hoarding Cleanup: Hoarding situations often involve biohazards such as mold, bacteria, and other pathogens. SERVPRO®works closely with individuals and families affected by hoarding to clean and restore their homes while respecting their privacy and dignity.

4. Hazardous Waste Removal: Dealing with hazardous materials requires proper training, equipment, and disposal methods to ensure compliance with safety regulations. SERVPRO® handles hazardous waste removal with the utmost care and attention to safety protocols.

The SERVPRO Approach: Safety First, Every Time

One of the cornerstones of SERVPRO’s biohazard cleanup services is a commitment to safety. From the moment they arrive on the scene, SERVPRO® technicians prioritize the safety of everyone involved, including themselves, the property owners, and any other individuals present.

Here's how SERVPRO® ensures safety during biohazard cleanup:

• Personal Protective Equipment (PPE): SERVPRO® technicians wear appropriate PPE, including gloves, masks, and protective suits, to minimize the risk of exposure to hazardous materials.

• Proper Disinfection and Sanitization: SERVPRO® utilizes specialized cleaning agents and disinfectants to thoroughly clean and sanitize affected areas, eliminating any potential health hazards.

• Safe Disposal Practices: Hazardous materials are carefully collected, packaged, and disposed of according to local regulations and industry best practices, reducing the risk of environmental contamination.

• Ongoing Training and Certification: SERVPRO® technicians undergo rigorous training and certification to stay up-to-date on the latest techniques, equipment, and safety protocols in biohazard cleanup.

Biohazard cleanup is a complex and challenging task that requires expertise, compassion, and a commitment to safety. SERVPRO®’s dedicated team of professionals is equipped to handle even the most challenging biohazard scenarios, providing prompt and thorough cleanup and restoration services while prioritizing the safety and well-being of all involved.

When faced with a biohazardous situation, whether it's a crime scene, trauma cleanup, or hazardous waste removal, property owners and businesses can trust SERVPRO® to deliver reliable, compassionate, and effective solutions, restoring peace of mind and helping communities recover from adversity.

We are your local restoration company in the Carbon County area and here to help with your next biohazard cleanup.

Navigating the Aftermath: Understanding and Addressing Commercial Property Damage

1/31/2024 (Permalink)

In the dynamic landscape of business, unforeseen events like natural disasters, accidents, or vandalism can pose significant threats to commercial properties. When the integrity of a business space is compromised, it's crucial for owners and stakeholders to respond swiftly and effectively. This blog aims to shed light on the complexities of commercial property damage and provide insights into the steps one can take to mitigate, recover, and rebuild.

1. The Nature of Commercial Property Damage:
   Commercial properties face a spectrum of potential risks, from fire and water damage to structural issues caused by earthquakes or storms. Understanding the nature of these threats is the first step in creating a comprehensive risk management plan.

2. Insurance: Your Shield in Times of Crisis:
   A robust insurance policy tailored to the specific needs of a commercial property is essential. Exploring coverage options and ensuring policies are up-to-date can significantly ease the financial burden associated with property damage.

3. Immediate Response and Damage Assessment:
   Time is of the essence when it comes to addressing property damage. Having a detailed emergency response plan in place helps minimize losses. Conducting a thorough damage assessment allows owners to prioritize repairs and allocate resources efficiently.

4. Collaboration with Professionals:
   Engaging with restoration and construction professionals is paramount. Establishing a network of trusted experts ensures that repairs are carried out effectively, meeting both safety standards and local regulations.

5. Communication with Stakeholders:
   Transparent and timely communication is key when a commercial property is damaged. Keeping employees, clients, and stakeholders informed about the situation, recovery plans, and potential disruptions helps maintain trust and confidence.

6. Legal Considerations:
   Commercial property damage may involve legal complexities, especially when it comes to insurance claims or liabilities. Seeking legal advice can help navigate these intricacies and ensure compliance with relevant regulations.

7. Implementing Preventive Measures:
   Once the initial recovery phase is complete, it's crucial to implement preventive measures to minimize the risk of future damage. This may include reinforcing structures, updating security systems, or incorporating resilient materials in construction.

8. Business Continuity Planning:
   Developing a robust business continuity plan is essential for minimizing the impact of property damage on day-to-day operations. This plan should include strategies for remote work, alternative locations, and data recovery.

Commercial property damage is an unfortunate reality that businesses may face. However, with strategic planning, swift response, and collaboration with experts, owners can navigate the aftermath successfully, ensuring the resilience and longevity of their enterprises. We are here to help. 

Weathering the Storm: A Comprehensive Guide to Understanding and Recovering from Storm Damage

1/31/2024 (Permalink)

Storms, with their unpredictable nature, can wreak havoc on homes, businesses, and communities. From torrential rain and powerful winds to hail and flooding, storm damage can take various forms, leaving a trail of destruction in its wake. In this blog, we delve into the intricacies of storm damage, offering insights into its impact, preventive measures, and steps to recover and rebuild.

1. The Fury of Nature Unleashed:
   Storms come in various forms, each presenting its unique set of challenges. Understanding the types of storms, from hurricanes and tornadoes to severe thunderstorms, is crucial in assessing potential risks and preparing for their aftermath.

2. Preparing for the Onslaught:
   The key to minimizing storm damage lies in proactive preparation. This includes securing windows, reinforcing roofs, and creating an emergency kit. Collaborating with local emergency services and staying informed about evacuation plans adds an extra layer of preparedness.

3. The Aftermath: Assessing Storm Damage:
   Once the storm subsides, a thorough assessment of the damage is essential. From structural issues to water damage, identifying the extent of the destruction guides the subsequent steps in the recovery process.

4. Engaging with Insurance:
   Insurance plays a pivotal role in mitigating the financial impact of storm damage. Understanding coverage details, documenting losses, and promptly filing claims are critical steps in the aftermath of a storm.

5. Immediate Repairs and Temporary Solutions:
   Swift action is crucial in the aftermath of a storm. Immediate repairs and temporary solutions, such as tarping damaged roofs or addressing water intrusion, can prevent further deterioration and protect property interiors.

6. Collaborating with Restoration Professionals:
   Storm damage often requires specialized expertise. Engaging with restoration professionals, such as contractors, roofers, and water damage restoration teams, ensures that repairs are conducted efficiently and safely.

7. Community Support and Resources:
   Storms often impact entire communities. Leveraging local resources, support networks, and government assistance programs can provide additional aid and speed up the recovery process.

8. Building Resilience for the Future:
   After the immediate recovery, it's crucial to implement long-term measures to build resilience against future storms. This may include reinforcing structures, landscaping for better water drainage, and investing in storm-resistant materials.

Storm damage is a formidable challenge that requires a multifaceted approach—from proactive preparation and immediate response to collaboration with professionals and community support. By understanding the nuances of storm damage and taking strategic steps towards recovery, individuals and communities can emerge stronger, demonstrating resilience in the face of nature's fury.

After the Storm: Navigating Home Repairs and Recovery Following Storm Damage

1/31/2024 (Permalink)

Your home, a sanctuary from the outside world, can become a casualty of nature's fury when storms strike. In this blog, we guide homeowners through the aftermath of storm damage, offering insights into the immediate steps to take, dealing with insurance, and the process of restoring your haven back to its pre-storm condition.

1. Safety First:
   The safety of you and your family is the top priority. After a storm, conduct a thorough safety check to ensure there are no immediate hazards like structural damage or electrical issues. If necessary, evacuate until it's safe to return.

2. Assessing the Damage:
   Once it's safe to do so, assess the extent of the damage to your home. Inspect the roof, windows, siding, and foundation for any visible signs of damage. Documenting the damage through photos or videos will be valuable for insurance claims.

3. Contacting Your Insurance Company:
   Notify your insurance company as soon as possible. Provide them with a detailed account of the damage, backed by the documentation you've collected. Understanding your insurance policy and coverage limits is crucial for a smooth claims process.

4. Temporary Repairs:
   If there are immediate issues that could worsen over time, consider making temporary repairs. This could include tarping a damaged roof, boarding up broken windows, or addressing any water leaks. Keep receipts for these temporary fixes, as they may be reimbursable through your insurance.

5. Hiring Professionals:
   Storm damage often requires professional expertise. Engage with contractors, roofers, and other specialists to assess the structural integrity of your home. Obtain multiple quotes to ensure fair pricing and verify their credentials before making any agreements.

6. Documenting the Restoration Process:
   Throughout the restoration process, document every step. This not only serves as a record for insurance purposes but also helps in case of any disputes. Maintain clear communication with the professionals working on your home.

7. Staying Informed About Permits:
   Depending on the extent of the damage and the necessary repairs, you may need permits from local authorities. Stay informed about the permitting process and ensure all required approvals are obtained before proceeding with major repairs or renovations.

8. Emotional Well-being:
   Coping with the aftermath of storm damage can be emotionally challenging. Don't hesitate to seek support from friends, family, or professionals if needed. Your emotional well-being is as important as the physical restoration of your home.

Recovering from storm damage is a step-by-step process that involves careful assessment, collaboration with professionals, and effective communication with your insurance provider. By taking these measures, you not only restore your home but also regain a sense of security and comfort, turning adversity into an opportunity for resilience and renewal.

Unrivaled Excellence: Why SERVPRO Stands Out as a Top Choice for Property Damage Restoration"

1/31/2024 (Permalink)

When disaster strikes and your property faces the daunting aftermath of damage, choosing the right restoration partner is paramount. In this blog, we explore why SERVPRO consistently emerges as a top choice for property damage restoration, highlighting the qualities that set them apart in the industry.

1. Rapid Response and 24/7 Availability
   One of the key strengths of SERVPRO is their commitment to rapid response. Emergencies don't adhere to a 9-to-5 schedule, and SERVPRO understands this. With 24/7 availability, they ensure that immediate action is taken to mitigate further damage, setting the stage for efficient restoration.

2. Industry Expertise and Professionalism:
   SERVPRO boasts a team of highly trained and certified professionals with extensive expertise in property damage restoration. From water and fire damage to mold remediation, their technicians bring a wealth of knowledge to every project, ensuring a comprehensive and effective restoration process.

3. Cutting-Edge Equipment and Technology:
   Staying at the forefront of technological advancements, SERVPRO invests in state-of-the-art equipment for property restoration. This commitment to innovation allows them to tackle even the most challenging restoration projects with precision and efficiency.

4. Comprehensive Services:
   SERVPRO's range of services extends beyond mere cleanup. They offer comprehensive restoration solutions, including rebuilding and reconstruction. This holistic approach streamlines the entire process, providing clients with a one-stop solution for all their property damage recovery needs.

5. Proven Track Record and Trustworthiness:
   With decades of experience in the industry, SERVPRO has built a solid reputation for reliability and trustworthiness. Their proven track record is a testament to their commitment to excellence and the satisfaction of countless clients who have entrusted them with their property restoration needs.

6. Adherence to Industry Standards and Best Practices:
   SERVPRO adheres to industry standards and best practices in all aspects of their work. This commitment ensures that every restoration project is carried out with the utmost professionalism, meeting or exceeding the expectations set by regulatory bodies and industry associations.

7. Compassion and Customer-Centric Approach:
   Dealing with property damage can be a stressful experience. SERVPRO understands the emotional toll it takes on individuals and families. Their compassionate and customer-centric approach sets them apart, providing not just restoration services, but also support and understanding during challenging times.

8. Environmental Stewardship:
   Recognizing the importance of environmental responsibility, SERVPRO integrates eco-friendly practices into their restoration processes. This commitment not only minimizes the impact on the environment but also aligns with the growing demand for sustainable and responsible business practices.

SERVPRO's unwavering commitment to excellence, rapid response, industry expertise, and customer-focused approach collectively position them as a top choice for property damage restoration. When faced with the aftermath of a disaster, choosing SERVPRO means choosing a partner dedicated to restoring not just your property but also your peace of mind.

Water Damage: Recognizing First Signs of Damage in Basements

1/25/2024 (Permalink)

Basements aren’t typically a place that homeowners and their families spend a lot of time in, unless your basement is finished and is converted into a hang-out area. A lot of homeowners only go down to their basement if they need something they have stored down there or for minor usage. Recognizing signs of damage to your basement early can help you address issues promptly, preventing further damage and costly repairs. Here are some common signs to watch for that may indicate basement damage and for you to call SERVPRO® of Carbon County & Pocono Pines

• Stains or Moisture

• Water stains on walls or floors can indicate past or ongoing water intrusion
• Damp or moist areas, especially after rain or snow may suggest water penetration

• Strange Odors or Sounds

• A persistent musty or moldy smell is often a sign of moisture problems, mold growth, or poor ventilation in the basement and is always a good indicator of potential water damage
• Sounds like excessive creaking, cracking, or popping may indicate stress on your home’s foundation  

• Cracks in Surfaces

• Visible cracks in the basement walls or the floor may indicate foundation issues or structural damage
• Pay attention to the size and direction of cracks because significant or widening cracks may be concerning and need immediate action taken

• Efflorescence

• You may have never heard of this term, but efflorescence is the white, chalky residue that appears on masonry surfaces. It can be a sign of water seepage through concrete or masonry walls

• Bowing Walls

• Walls that appear to bow inward or bulge may indicate structural problems and potential damages

• Puddles or Standing Water

• This may be an obvious sign, but don’t just brush it off and take care of it yourself. Finding out where the water is coming from and getting professional help is essential

• Rusting Metal or Peeling Paint

• Rust on metal support beams, pipes, or appliances can be a sign of high humidity or water exposure
• Paint that is peeling or blistering on basement walls may indicate moisture issues

• Insects, Pests, or Mold

• The presence of pests, such as termites, carpenter ants, or silverfish, in the basement could be a sign of damage or moisture issues that attract these pests.
• Another slightly obvious sign is the presence of visible mold growing on surfaces like walls or in corners where the wall meets the floor 

If you are experiencing any of these issues or signs in your basement, call SERVPRO® of Carbon County & Pocono Pines today at 570-732-9191. We are faster to any size disaster (residential or commercial) and are always here to help Jim Thorpe, Palmerton, Lehighton, Weatherly, Nesquehoning, Tobyhanna, Bowmanstown, and all of the surrounding areas. 

Why SERVPRO of Carbon County & Pocono Pines?

1/9/2024 (Permalink)

SERVPRO® is the number one leading restoration company in the industry. We provide top-notch services with our highly trained professionals, and even our customers are raving about us! This year in 2023, franchises across the country have officially set an online review record! The SERVPRO® brand as a whole set an all-time record for the most Google reviews generated in a single month: 3,056 reviews, a 59% year-over-year increase. Out of all of those reviews, 93% were 5 star reviews about our dedicated and hardworking team. 

Besides our reviews, SERVPRO® is here to show up and get the job done efficiently and quickly. We treat all of our customers like family and are sensitive to your situation, understanding how difficult and stressful it can be on you. We educate you on our process, work with your insurance, and make your property "Like it never even happened." from whatever damage you experienced.

Our equipment is prepared for all situations, such as our dry ice blaster to remove heavy soot and stains of walls, and our air movers/dehumidifiers to dry up a basement affected by water damage. Our team is always here to help you, and we work with you to keep you as informed as possible while restoring everything as quickly as we can. Our franchise can service Allentown, the Lehigh Valley, Salisbury, Emmaus, Macungie, and the surrounding areas as well! Give us a call today. 

Commercial Restoration

1/9/2024 (Permalink)

SERVPRO® of Carbon County and Pocono Pines is here to help with any commercial mitigation services or reconstruction. If you have a local business in Jim Thorpe, Lehighton, Pocono Pines, or any of the surrounding areas, our team can make it "Like it never even happened." if you face property damages. Team Doyle is available 24/7 and can provide immediate emergency services like board-ups in the case of a fire and provide drying equipment in the case of water damage or flooding. From a natural disaster to a sudden emergency, you can trust SERVPRO® with your commercial large-loss service needs. Our Disaster Recovery Team is uniquely trained to respond to your set of commercial large-loss restoration needs so you can get back to business as soon as possible. From start to finish, the SERVPRO® team will work with your office to help navigate the insurance claims process for a smoother experience. Give us a call today if your business experiences property damage or needs construction repairs!

Flood Action Steps: Preventing Water Damage

1/4/2024 (Permalink)

Water Damage can occur unexpectedly from malfunctioning appliances like dishwashers or toilets, but a lot of the time it occurs from an outside source like heavy rainfall or snow. If you notice a lot of rainfall accumulating or if your area issues a flood warning, there are several steps you can take to minimize potential damages to your residential property or commercial business.

1. Turn off utilities at the main switches or valves if instructed to do so by local authorities
2. Disconnect electrical equipment and appliances in your home
3. Move vehicles out of the low lying parking garage in commercial spaces
4. Raise elevators from the bottom floor in commercial spaces
5. Remove valuable items from basements and relocate them to an upper level of the home or space
6. Ensure that you have food, water, and other essentials if the flooding is predicted to be bad enough where you may not be able to leave your home

In the case of evacuation, avoid attempting to drive through floods or rising water. It is always better to evacuate as early as possible if you are told to by local weather authorities instead of taking the chance of getting trapped in your home or business. Do not touch electrical equipment if you are wet or standing in water or try to walk through moving water to salvage items. 

In the case of a flood for a commercial business, secure the property to the best of your ability. Contact local emergency officials and your local damage restoration company. 

Always remember, your safety is the most important in any water damage or flooding situation. We are here to help dry out water damaged areas and provide reconstruction services after the flooding has occurred, but it is always best to watch out for your own safety first.

Fire Safety Tips

1/4/2024 (Permalink)

In the case of a fire in your residential or commercial property, it is always essential to be as prepared as possible. The following tips are good ideas for whomever you live with or work with to establish in the case of an emergency. 

1. Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas (residential)
2. Install smoke alarms on every level of the building (commercial)
3. Test smoke alarms every month
4. Develop and memorize escape plan route 
5. Choose meeting place outside home (or building in the case of commercial spaces)
6. Know two ways out in case the first one becomes blocked by smoke or fire and causes you to not be able to use that route
7. Get out and stay out! We can take care of and restore your home, but it’s important to watch out for yourself and your loved ones right away

Your safety is always important and getting outside of the building as quickly as possible is essential. SERVPRO of Carbon County & Pocono Pines is available 24/7, even if an emergency occurs in the middle of the night. We can provide board-up services right away and make sure your home is safe and secure after the fire department puts out the fire.

Our contents cleaning team can assure you that we can restore your items and valuables to the best of our ability, removing soot or smoke damages that may occur during the fire. 

Commercial

9/28/2023 (Permalink)

SERVPRO® of Carbon County & Pocono Pines is here to help and support our local business in whichever way we can. From attending ribbon cuttings and being involved in our local Chamber of Commerce, we pride ourselves on our community commitment. Not only are we here to provide support to commercial business by showing up to events, but we offer all of our services to commercial properties as well.

From fire damage to mold remediation and more, like water damage, contents cleaning, HVAC/ductwork, and odor treatment, SERVPRO® is here to help make it "Like it never even happened." We understand how important it is to keep your business up and running, so we will be in and out as quickly as possible to restore everything to the best of our ability. If you have any questions about our services or what we can do for your commercial business or property, give us a call at 570-732-9191. We will work with you in any of our departments to provide you the services you need

Storms

9/28/2023 (Permalink)

Unexpected storms like hurricanes and tornadoes can happen without much warning at times. If your property or belongings inside your home are damaged, SERVPRO® of Carbon County is here to help you restore everything we can. We are faster to any sized disaster and can make it “like it never even happened” when it comes to any type of property damage. We can provide roof tarping and fix exterior damages to your home as well as fixing the interior. 

Here are some tips to best prepare for a storm to reduce damages and prepare your home as much as possible.

• Emergency Supplies

Have an emergency supply kit with food, water, medicines, first aid supplies, flashlights with batteries, and other essentials you may need. 

• Have a Plan

If you are able to evacuate your home, have a plan of where to go and potential family or friends you can stay with temporarily to prioritize your safety. Know what you want to take from your home with you, and even consider a storage unit if you are able to have enough time before a storm kits

• Home Care

Clear your yard and make sure to take items inside or into a garage. Cover up both windows and doors, use storm shutters to protect outside frames and protect you from any shattered glass. Be ready to turn off your power in case of outages. 

• Evacuation Tips

Grab your emergency supply kit, essential documents, medicines, chargers, etc before leaving your home. Unplug appliances and turn off any gas, electricity, and water. Contact your local emergency management office for help as well. 

• Contact SERVPRO

Give us a call at 570-732-9191 for property damage restoration and we will be at your property as quickly as possible. Our team understands that these times can be very difficult and we want to be there for you as much as we can. We are available 24/7 and will be there to help you ASAP.

Smoke Detector Safety: Fire Prevention

9/1/2023 (Permalink)

Fire Safety Plans are essential for your residential or commercial property to prevent a fire as much as possible. A smoke detector is a key component to keep your home safe and alert you as quickly as possible if a fire begins. This early warning sign of smoke detection is important to get everyone out of your home safely and give you time to call for help to save your home from severe damages. 

SERVPRO® of Carbon County & Pocono Pines is here to help 24/7 with board ups and fire damage mitigation at any time of the day, even if a fire occurs in the middle of the night when you least expect it. We can provide the initial board-up service, mitigation, structural cleaning/damaged material removal, contents cleaning, and reconstruction. From start to finish, we are here to help make your home “like it never even happened”, and a smoke detector is a great thing to have in your home to suffer the least damage possible.

Give us a call at 570-732-9191 to speak with a member of our team! Our mitigation crew works as quickly as possible to restore your home and our contents cleaning team can restore your contents like furniture, clothing, and other items like brand new again.

Commercial Services

9/1/2023 (Permalink)

SERVPRO® of Carbon County & Pocono Pines is here to help all of our local commercial businesses with any damage restoration, construction, carpet cleaning, HVAC/Ductwork, and more! We can even provide services like detailed cleaning for office restrooms or classrooms that want to be spotless before the school season begins. We are experienced in handling large losses with commercial businesses and assure you that we will work as quickly as possible to get your business back up and running "Like it never even happened." We can even provide document drying services if any important paperwork or documents get damaged with water or a sewage spill on your property. Give us a call at 570-732-9191 to speak with a member of our team about the services we can provide for you and how we can help!

Water Damage

8/18/2023 (Permalink)

When you experience water damage, one of your first questions may be “how long will this take before my home is dry and back to normal again?” SERVPRO of Carbon County & Pocono Pines is here to help you 24/7 and inform you of our water damage process. Once you call our number, you will immediately talk to a member of our team who will ask you questions about your specific situation.

We will get our water mitigation team scheduled as soon as possible with your discretion and when you prefer them to arrive. Water Damage typically requires immediate attention to ensure that your items are not damaged and water is not warping floorboards or damaging walls. 

Drying time typically always depends on the situation with how much water is present and how much damage there is. Water damage can be cleaned up in as short as two days or as long as ten days in the case of contents being affected and a large area of your home. We use both air drying and our specialty drying equipment to get everything dry as soon as possible. Opening windows and allowing air to move in to dry the area if possible is always a good start, but we typically need some more power from our equipment such as air movers.

SERVPRO of Carbon County & Pocono Pines are leaders in the restoration industry and we assure you that you are in good hands. We work directly with your insurance company to provide you a hassle-free and stress-free process. Our team prides ourselves on our strong communication, dedication, and hard work that we put into every single job, no matter how big or small. Give us a call at 570-732-9191 for a water damage inspection today.

Fire

7/28/2023 (Permalink)

After disaster strikes with fire damage at your residential or commercial property, the loss can be extremely upsetting and stressful. SERVPRO of Carbon County & Pocono Pines is here to help not only restore your home and get everything cleaned up, but also restore your important documents and contents that may have been affected by the fire or heavy soot damage. Our contents cleaning professionals use tools to help restore your personal photos, documents, and other precious paper items, to return them to as close to their pre-damaged condition as possible. Our team has been successful at restoring these items as well as children’s toys, wedding dresses, clothing, shoes, and antique dishes. We can even take on larger contents like dressers and couches and make it “like it never even happened!” If you find your items damaged after a fire, rest assured that we can take care of everything and restore your precious items back to looking brand new again! Give us a call at 570-732-9191 any time of the day, we are always here to help and available 24/7!

Commercial

7/28/2023 (Permalink)

Water damage can be expected after heavy rainfall, thunderstorms, hurricanes, or even an appliance malfunctioning and leaking for a long period of time going unnoticed. Your commercial property is essential to be functioning as much as possible, and SERVPRO of Carbon County & Pocono Pines is here to help get your business back and running in no time. Our highly trained professionals move quickly and efficiently to restore your business “like it never even happened!” We will remove all of the water and dry all affected areas with our special equipment while taking up as minimal of your time as possible. We are available 24/7 and can even send our team out in the middle of the night. SERVPRO is highly trusted in restoration as we even work with insurance companies to give you a hassle-free process. 

Not only will we restore the building and business space, but we can even restore documents that were affected by the water and get them back to as close to their original state as possible. Give us a call at 570-732-9191 if you are facing any water damage to your business in Jim Thorpe, Palmerton, Pocono Lake, Lehighton, or the other surrounding areas. 

Fire Damage

7/27/2023 (Permalink)

Having a fire in your residential home is a very stressful situation that is never easy, but what happens if a fire occurs at your commercial owned property or business? SERVPRO of Carbon County & Pocono Pines is willing to take on any restoration project no matter how big or small, and we can reassure you that we will have your commercial business up and running in no time.

Our team of professionals works as efficiently and quickly as possible to restore your commercial property because we are sensitive to understanding the time and money lost due to having an unexpected fire damaging your business. We are faster to any sized disaster and will ensure you that we will be able to make things “Like it never even happened!” 

Having an emergency ready plan is an essential part of preparing for a fire. Even though no one wants to ever need to use that plan, it can make the process of restoring your business a lot quicker and easier on you. 

As soon as you call SERVPRO® , we will work everything out with both you and your insurance. Before our team is able to arrive, make sure to limit movement on the property. Spreading soot and other particles can make it more difficult in the long run, so it’s best to keep everything to one area if possible. Shut off all running electronics and equipment to prevent further damage. Make sure that access is available to all entrances and exits to the building and nothing is blocking any doorways. Secure and critical documents and prioritize critical areas. 

We are always here to help and are available 24/7 at 570-732-9191!

Storms

7/21/2023 (Permalink)

After a harsh storm your home or commercial property can be left with a lot of water damage. Water can damage materials inside your home and leave behind a lot of problems that need to be fixed. That’s where we come in! Wallboards can begin to disintegrate if they remain wet for too long; floorboards can warp, sell or rot; and electrical circuits can short out or malfunction resulting in fire damages as well. Dampness can also promote mildew growth which can lead to health concerns. Our production team undergoes extensive training, including Institute of Inspection Cleaning and Restoration Certification (IICRC) Certified. At SERVPRO of Carbon County we are here for you in case of any emergency. If you notice any of these issues arise in your home after a storm call SERVPRO of Carbon County at 570-732-9191, we offer 24/7 emergency services and will be there day or night to help you and your family! 

Why SERVPRO

7/21/2023 (Permalink)

We love being able to give back to our local community in the Carbon County and Pocono Pines area! We were able to donate a television to Mahoning Valley Fire Company to help them out with events they hold in their fire hall. We also were able to give them cases of water to keep their team hydrated and give out to homeowners as well. We attended a job fair to educate students about what SERVPRO is, what we do, and all of the roles that we have to start a career here. We always want to support local events, businesses, and openings for organizations. SERVPRO is involved in the Carbon County Chamber of Commerce and we love to see familiar faces at events that we attend.

Storm Damage in Carbon County

7/17/2023 (Permalink)

Our company is available 24/7 to help with any storm damages. Whether it’s a thunderstorm, hurricane, or snowstorm, we got you covered and we assure you that your property will appear “like it never even happened” in no time! We can provide services from residential flooding and storm cleanup to wind damage and wildfire cleanups as well. We can handle roof tarping, board ups, and even contents cleaning services for items that may have gotten in the crossfire.

We can restore furniture, clothing, and sentimental items that may have been damaged by excessive water, sewage, or flooding as a result of your storm damages. We can also handle commercial properties as well as residential properties, and our team works hard with their expertise to restore everything to its original condition. We can secure your property with a stress-free experience as we handle everything with your insurance company! There’s no need to worry about hassle or stress involving your insurance agent because our office staff and team is in contact with them and will give you updates throughout the duration of your project.

If your property faces unexpected storm damages, be sure to give us a call at 570-732-9191! We can take on any property or business in Carbon County, Palmerton, Lehighton, Pocono Lake, Jim Thorpe, and surrounding areas.

Why SERVPRO of Carbon County?

7/7/2023 (Permalink)

Experiencing mold, fire, or water damages to your home? With one Google search, there can be a variety of damage and restoration companies that may pop up in your area. Chances are, SERVPRO will be one of the options next to potential local companies or other property damage businesses. So why choose SERVPRO over the other options? Check out these 5 reasons why real customers love SERVPRO and why we are the #1 choice in cleanup and restoration companies! 

• Customer Care

SERVPRO focuses on you and your needs to put your life back together and make it “like it never even happened” We can do anything from extracting water from your basement to cleaning up from a fire after a candle fell over in a bedroom. We pride ourselves on being professional, reliable, and even available 24/7 when damages strike in the middle of the night. We communicate with you throughout the entire process and care about your happiness with our work

• Back to Pre-Loss Condition

Our goal when it comes to any kind of damage is restoring your home to how it looked before water or fire took over. Our professionals can not only make your home look back to like it was, but also your beloved items and furniture. Our content cleaning team can restore anything from kitchen dishes to couches and wedding dresses. No matter how dirty or damaged, we will try our absolute best to make everything look brand new again

• Easier Insurance Claims Process

Our experienced team works directly with your insurance company to help facilitate, navigate, manage, and coordinate the necessary paperwork for a more streamlined experience and process. This helps ensure a stress-free process and experience for you. Damage repairs are already stressful enough, so we want to ensure that we are the ones dealing with your insurance company rather than giving you one more thing to worry about

• #1 in Damage Restoration

SERVPRO is rated the number one company in damage cleanup and restoration! Evaluated on growth, financial strength and stability, and brand power, our hard working team earns all of the recognition they get from their dedication, commitment, and skills

• Thousands of 5 Star Reviews

We are so proud of all of our 5 star reviews that show the public and other potential customers that SERVPRO is here to help, make things as easy as possible, and do everything we can to create a positive experience for you in a time of stress. We work hard to restore your home as quickly as possible and we have extensive knowledge and experience with the equipment that we use. Don’t take it from us, but take it from the 61,000 positive reviews about SERVPRO franchises nationwide!

Water Damage

6/30/2023 (Permalink)

With summertime full in swing, it can be more common for thunderstorms to occur and for your home to experience damages. With harsh winds you may have damages to your roof, flooding in your basement due to excess water, or other outdoor damages to siding on your home. Hurricane season also began June 1st and runs into fall, so it is essential to be prepared if a hurricane is predicted to potentially hit your area. Check out these tips below for dealing with unexpected storms this summer! 

• Emergency Supply Kit

Having an emergency supply kit is always a good idea. This can include items such as water, non-perishable food, medicine, and other first aid items, flashlights and maps, important documents such as passports and wills, and more.

• Stay Informed

Keep aware of the news by listening to the radio and watching your local weather station. You may have to turn off your power if you notice your area flooding, downed power lines, or authorities recommend you do so.

• Get Out When Necessary

If any dangerous storm is in the path of your home and evacuation is necessary, be sure to take your belongings that you need and relocate to a safe shelter. Even though your home may face damages, your safety is always more important. 

• Water Damage

If you are experiencing water damage that is visible, be sure to shut off the water source immediately when you notice what has happened. Turn off circuit breakers for wet areas of the home to make sure they are safe from electrical shock. Remove any excess water if possible by blotting or mopping, but do not use a household vacuum or turn on ceiling fixtures. Prop up any wet upholstery and stay out of any unsafe areas. 

Give us a call at 570-732-9191 if you are experiencing damages to your home as the result of a storm. We are available 24/7 and are always here to help you!

What To Do After A Flood

6/16/2023 (Permalink)

Flooding can occur very unexpectedly from heavy rainfall, water not draining properly, or a pipe burst that goes unnoticed. At SERVPRO of Carbon County & Pocono Pines, we are always here to help at any time of the day, even if flooding occurs in the middle of the night and you need help as soon as possible. After calling us at 570-732-9191, here are some steps you can take before our team arrives to minimize the water damage as much as possible.

1. Remove excess water by mopping and blotting at the surface
2. Remove and prop up upholstery and curtains
3. Place aluminum foil or wood blocks between furniture legs and wet carpeting 
4. Remove colored rugs from wet carpeting and gather loose items from the floor

After taking these steps, our team will take over and be able to dry the water from your home. If any contents such as furniture, clothing, or other items were damaged in the process of the flooding, our contents cleaning team will be able to restore everything for you and get it looking brand new again. We have successfully been able to restore wedding dresses, couches, children’s toys, and more. We assure you that we will make the entire process as smooth as possible by keeping in constant contact with you throughout the duration of the project. 

SERVPRO of Carbon County & Pocono Pines is here to help with any flooding or water damage in the area. We service towns such as Jim Thorpe, Pocono Lake, Palmrton, Lehighton, Tobyhanna, and more! If you own property in any of these areas, be sure to check up on your home during flooding season.

Mold DOs and DONTs: Before Help Arrives

5/17/2023 (Permalink)

Finding a spot of mold in a closet, basement, or damp area can definitely cause some form of panic. After you call SERVPRO for help, these are a few things that you can do to keep the mold from spreading before our team arrives.

DOs:

• Stay out of affected areas

If you find mold growing in a closet, do not store any clothing or items in that closet until the mold is removed. Keep out of the area. 

• Turn off the HVAC System and Fans

By doing this, you will keep the mold in one area and prevent it from spreading as much as you can

• Contact SERVPRO for mold remediation

After calling SERVPRO, we can assure you that we will be able to get rid of the mold in your home and get your home back to normal again shortly.

DONTS: 

• Touch or disturb the mold

Touching the mold can only cause health hazards to you and it can also spread across surfaces

• Blow air across any surfaces with visible or suspected mold growth

This can also allow the mold to spread, which we definitely do not want

• Attempt to dry the area yourself

Leave this one to 0ur professionals, we can take care of it!

• Spray bleach or other disinfectants on the mold

Bleach is unable to penetrate beyond the surface and get to the root of the mold, so this will not get rid of the problem completely

If you find mold in any area of our home, be sure to contact SERVPRO right away and do not try and take care of it yourself. Call us at 570-732-9191 and we will be there to help!

Why SERVPRO?

5/17/2023 (Permalink)

Experiencing damages to your home for the first time can be extremely stressful and cause a lot of anxiety about what to do and how to get your home back to normal again. With a variety of restoration companies to choose from, you may be trying to weigh the pros and cons of which one will be the best option for you. These are five reasons why SERVPRO is able to provide you the best quality service and get your home “like it never even happened” in no time!

• Customer Care

When you experience damage to your home, we focus on your needs. We aim to treat you like a close friend or family because we understand how stressful the situation can be. Our team is able to be empathetic to how you are feeling and navigate you through the entire process. We will communicate with you from start to finish on how we are going to take care of the damage, how we will work with your insurance company, and anything else you need. 

• Always Here To Help

We are always here to help you in whatever way we can and return your home’s condition “like it never even happened.” We hope that you are able to find security and comfort in knowing you can call on our professionals who will show up on time, arrive fully equipped, and put in hard work to get your home back to normal as quickly as we possibly can, 

• Easier Insurance Claim 

Our experienced professionals work directly with your insurance company to help navigate, manage, and coordinate the necessary paperwork for a more streamlined experience and process. This helps ensure a stress-free process and experience for you.

• #1 Choice in Cleanup and Restoration

SERVPRO was able to earn the title of the number one franchise in the cleaning and restoration industry for nineteen straight years. We pride ourselves on the dedication and commitment that our team has to grow with one another and strive for our best work. 

• SERVPRO has thousands of 5 Star Reviews

Across all of our SERVPRO franchises, we have nearly 61,000 positive reviews on Google. Reviews are able to generate an emotional trust, knowing that real people have had good experiences with our company and would recommend it to others. At SERVPRO of Carbon County & Pocono Pines, check out just one of our five star reviews below:

“I highly recommend SERVPRO in regards to any cleanup needs that someone may have.  We had soot damage in our home in every room.  Dan and Brandon were the crew leaders that handled the cleanup and did an incredible job.  They spent countless hours in our home and worked tirelessly throughout the entire process.  Their communication was outstanding, and they responded quickly to any questions that we had as the cleanup was going on.  They really felt us feel at ease in a difficult situation.  They were pleasant and we saw first hand that they approached the cleanup in our home as if it was their own.  Again, I highly recommend SERVPRO for any cleanup needs” -Scotty Z. 

For more information on our services and to speak with a member of our team, contact 570-732-9191! 

Why SERVPRO

4/14/2023 (Permalink)

Having a fire, flooding, finding mold in your home, having storm damages, and anything other issues similar to those can be stressful and anxiety inducing thinking about how to deal with it. Here at SERVPRO, we have a team that will stick with you from the beginning to the end of your project and keep you informed throughout the entire process. 

Our team prides ourselves on communicating with our homeowners as much as possible. Everyone on our team is friendly, reliable, respectful, and trustworthy. We understand that you may be emotionally dealing with a lot after facing disaster in your home, and we want to make this process as painless as possible for you. We will go out of our way to make sure that everything goes as planned and your home is back “Like it Never Even Happened” in no time!

One of our qualities that we also like to point out is that we are available 24/7. Having a fire in the middle of the night leaves people with a lot of questions, especially with what companies are possibly open at that time. SERVPRO is available 24/7 no matter what time of day and will be here to help you as soon as we can. Unlike other restoration companies, we have someone from our team on call to answer the phone and any questions you may have so you’re not stuck with an automated system trying to explain your problem to them.

We have team members on call to get on site to your home as quickly as possible to start the process of getting everything back to normal again. Our team does our best to lift your spirits and assure you that everything will be okay no matter how stressful it may seem. We can handle your project from start to finish as well and handle any reconstruction that may be needed after boarding up your home or putting up new drywall or floor boards. 

SERVPRO is always here to help you with any damages you may face, or even if you’re just looking for an upgrade and remodel to your home. Don’t hesitate to reach out and call us at 610-776-7774!

Water Damage

4/12/2023 (Permalink)

Water damage in your home can be a scary thing to face and you may be stressed out if your home will ever look the same again. SERVPRO has both the equipment and experience with water damage to repair any damages and cleanup any mess from your home being affected by flooding. SERVPRO will keep you informed from beginning to end during the process of repairing your home and we will make sure that you are getting exactly what you need. We will cater to your unique situation and needs, leaving your home looking like “nothing ever happened.”

• Call SERVPRO

As soon as you suspect any water damage in your home, SERVPRO is the number to call. Our team will understand your situation as best as possible over the phone and answer any questions you may have. We will work to schedule our technicians to get to your home as soon as possible to start the repair process.

• Inspection and Damage Assessment

Once our technicians arrive at your home, they will conduct the damage and explain to you the entire process of what they believe is the best way to fix the problem. We can assist you with stopping water leakage immediately if there is current flooding or leaking into your home and explain how to further prevent the issue. 

• Water Removal

Our team will work to extract any water and flooding in your home and prevent any spreading where the water is present. We use powerful technology and machines to quickly remove the water as efficiently as possible and pump everything out

• Damaged Materials

If anything in your home cannot be successfully restored, we will evaluate the items and communicate any issues with you. With our recently purchased Esporta machine, we are successfully able to both clean and try a variety of items, so we will be able to take care of as much as we can for you and make it look brand new

• Cleaning and Sanitizing

After removing the water, we will use our equipment and techniques to clean and sanitize your home for any furniture and flooring that was affected by the water damage

• Drying and Monitoring

After our specialists remove all of the water and assess other damages, we will make sure that our equipment takes care of drying everything in your home and getting it restored. Our team will then monitor and visit your property to ensure the drying process is running smoothly. 

• Repairs and Construction 

After the removal process is finished, we will work to restore your home to looking back to normal before damages occurred. Using SERVPRO for any construction needs can reduce costs by sticking with the same company and even speed up the process to get your home back to perfect conditions. We can work with you to accommodate any needs and even add any services you may think of at the time like painting and new flooring in other rooms of your home as well

Esporta: What is It?

4/12/2023 (Permalink)

The Esporta is a specialized washing machine that removes bacteria, viruses, odor, soot, grime, mold, bio waste, and mildew. This machine can restore over 90% of the soft contents found in a home. By utilizing the Esporta wash system, we provide you with a simpler and faster claim settlement process, as well as restoring your soft goods with sentimental value. SERVPRO works as quickly as possible to return your items to you within a week.

How does it work?

• Items put through the Esporta are held stationary and then passed through detergent-laden water. The combination of the patented hydraulic action and the detergent results in the removal of over 99% of the organic and inorganic contaminants.

What exactly can be restored?

• Leather goods of all kinds such as shoes, purse, and jackets
• Laundry of all kinds
• Sleeping bags, pillows, comforters, and stuffed animals
• Unique articles like sports equipment or toys
• A wide variety of other articles

What types of damages and contamination can we restore with this machine?

• Contaminated water and sewage
• Heavy smoke and soot from fires
• Mold
• Bio waste contaminated goods

Third party independent lab testing has also verified that the Esporta Wash System restores contaminated items to “Food Grade Clean” by removing 99% of contaminants from your materials! The Esporta uses Hydraulic Action to clean damaged items and will make them look brand new again.

Contact us directly at 570-732-9191 for any other questions about our specialized washing machine or any of our other services!

What to do After a House Fire

3/31/2023 (Permalink)

Safety is always the number one priority after a house fire. Before anything, get all of your family members and pets out of the house as quickly as possible. Fires are never a good situation and can be very stressful. Our goal at SERVPRO is to make your experience after a fire as seamless as possible by restoring any damages, cleaning important documents or items for you, and providing reconstruction services if needed.

1. Do not enter your home after fire damages

Always wait until the fire department gives you an “all clear” to re-enter your home after a fire. You may expose yourself to mold, fumes and particles from soot, water damage, structural issues, gas leaks, or electrical hazards in water. 

1. Call your insurance agent

If the damage is extreme to the point where your home is not liveable, most homeowners’ insurance policies cover the cost of a hotel, short-term rental, or food if your home is damaged due to a fire. You’ll also need to begin the claims process to cover home repairs and the replacement of damaged belongings.

1. Reach out to local organizations for extra support

If you do not have homeowners insurance, there are a lot of options for help after a fire. Organizations such as Salvation Army, American Red Cross, health departments, religious organizations, and state emergency offices can assist you with resources

1. Inspection and Damage Assessment

SERVPRO will send an inspector from their team to evaluate the damages of your home and determine what needs to be repaired. We will also manage your homeowners’ insurance claims process for a less stressful experience for you and get everything done as quickly as possible 

Water Damage

3/17/2023 (Permalink)

After a harsh storm your home or commercial property can be left with a lot of water damage. Water can damage materials inside your home and leave behind a lot of problems that need to be fixed. That’s where we come in! Wallboards can begin to disintegrate if they remain wet for too long; floorboards can warp, sell or rot; and electrical circuits can short out or malfunction resulting in fire damages as well. Dampness can also promote mildew growth which can lead to health concerns. Our production team undergoes extensive training, including Institute of Inspection Cleaning and Restoration Certification (IICRC) Certified. At SERVPRO of Carbon County we are here for you in case of any emergency. If you notice any of these issues arise in your home after a storm call SERVPRO of Carbon County at 570-732-9191, we offer 24/7 emergency services and will be there day or night to help you and your family! 

Remodeling Services 

2/24/2023 (Permalink)

Remodeling your home is a big step to take it and it typically comes with a lot of questions from the homeowner. Here are some of our most frequently asked questions regarding our remodeling and construction services that we offer!

Q: How long will the construction project take?

A: The length of time that it will take to complete your entire construction project depends on the size of your home, what you are getting done, and any scheduling conflicts. Your participation in making decisions about what you want can impact the schedule of our workers. We will try our absolute best to get your project done as quickly as possible by working together and efficiently communicating our progress

Q: Do I need to be at home while SERVPRO is working in my home?

A: You do not need to be present while we are working on your project. You will be aware of any days that we are working and exactly what we are doing inside your home

Q: Do I need a permit?

A: We will provide everything necessary to get the job done such as estimates and permit acquisition. We will abide by the local governing authorities in your area and follow through with the permitting process on your behalf. We want to make this as easy as possible for you! 

Q: Do my belongings need to be removed from my home?

A: While in some cases belongings do need to be removed, most of the time they do not. Items can be placed in other rooms that we are not working on or in storage spaces in your home. However, if you do not have storage space, SERVPRO is able to store your belongings in our facilities at no additional cost to you

If you have any other questions regarding our remodeling and construction services, be sure to contact us at 570-732-9191! 

Why Choose SERVPRO?

2/24/2023 (Permalink)

With different restoration and damage services available, you may be wondering why you should choose SERVPRO over other companies who may have similar capabilities. These are reasons why SERVPRO is the best choice for you and an overview of the services we are able to provide if you face any damages to your home.

1. 24 Hour Emergency Service

Not every company is open twenty-four hours, but SERVPRO has employees who will answer your phone call at any time of the day, even if you experience a tragedy late at night. We strive to get our technicians to your home as efficiently as possible so your worries are limited

1. Highly Trained Restoration Technicians

Our technicians are highly trained and experienced in anything from water damage to mold and biohazard situations. All of our staff is professional, reliable, and will do whatever it takes for you to feel confident in their work and getting your home fixed as quickly as possible. Our technicians are very detail-oriented and want everything to come out as exactly as you want it

1. Advanced Equipment

SERVPRO has restoration and cleaning equipment that will be able to handle whatever damage you have to your home. Our highly advanced equipment can leave you feeling confident that your home is in good hands and will be looking better than ever by the time we are finished with our work

1. Fast Service 

Our staff does everything they can to answer all of your questions and update you with our progress as we are working on your home. We work as hard as possible to pay attention to detail while making quick progress to any damages or cleaning we are working on

Ultrasonic Cleaning Machine

2/24/2023 (Permalink)

SERVPRO has the ability to provide not only reconstruction and damage services, but we also offer content cleaning for items that may have been affected during water or fire damages. Having precious items damaged like adored pieces of clothing or antique dishes can be a very frightening experience with lots of worry about potentially losing these items forever. Luckily, with our powerful equipment and cleaning machines, we will be able to restore and clean your things in no time. By calling any of your local SERVPRO locations, you will be able to start the process by speaking with one of our experts and they will inform you about everything we can offer to you regarding cleaning services. We try our best to go beyond restoring and cleaning your home by also cleaning the items affected that you care about! 

So, how Does the Ultrasonic Cleaning Machine work?

High-frequency sound waves are transmitted through liquid. This generates microscopic bubbles that dislodge contaminants and scrub the surface of objects immersed in the water. This machine can be used for metals, glass, rubber, hard plastics, and more! 

We are thankful to be able to use this technology so our customers do not have to part with any beloved items that were damaged during their experience with a fire or flooding.

Mold Remediation

2/24/2023 (Permalink)

Property damage can happen to both residential and commercial properties. At SERVPRO of Carbon County & Pocono Pines our team is committed to providing you and your home or business with the best service possible.

When mold occurs in your home or business it is important to make it a priority. Mold can spread in less than 72 hours. We are the mold experts and will determine what is needed for mold remediation. We start the process with an inspection. This inspection will help us identify what we need to do for the removal of mold. 

If mold has affected your property, we are here to help! We are ready to begin the minute you call us. Call SERVPRO of Carbon County & Pocono Pines today at 570-732-9191!

Why SERVPRO?

1/31/2023 (Permalink)

There are plenty of restoration companies to choose from when you’re facing an unexpected disaster, but SERVPRO outweighs other companies with our unique abilities and hardworking team! So why is SERVPRO better than others? 

• Relationship Maintenance: SERVPRO prides themselves on forming excellent relationships with everyone around them. Many members of our team have spoken about how they enjoy the friendships and strong bonds they have between their team. From office staff to technicians closely working together on job sites, everyone is able to form positive working relationships with one another and get the job done. Not only does our team get along, but we work to build our relationship with our customers as well! We communicate the entire process to you and care about your unique situation with your home. We try our best to make everything as easy as possible for you and show that we are there for you as well. 

• Any Day, Any Time: We truly are committed to twenty four hour service because we understand that disasters can happen at any time and don’t always wait until our offices are open in the morning. We have trained team members that will answer your phone call even if it is two in the morning and work to contact our on-call team who will be able to get to your home as soon as possible. So don’t wait until morning! You can call whenever you need us and we will be there to help

• Commercial Services: Although we take care of residential properties and damages, we are also here to help commercial buildings and office spaces. A project is never too large to take on for us and we will get everything taken care of with our dedicated and hardworking team. We can provide cleaning services for offices if there is  COVID outbreak among employees and take care of damages from flooding, mold, and fires. 

• Odor Removal: Odor Removal is one of our services that is less common, but it is very necessary in certain situations. If you move into a new home and the previous homeowners smoked cigarettes in the home, we will be able to take care of the lingering smell and ensure that your house will be fresh and clean for you to move in. We can also remove odors from carpets in cases of pet dander or spills that are not completely cleaned up

Commercial Construction Services

1/31/2023 (Permalink)

Even though our residential commercial construction services are common, we also offer all of our construction options to commercial properties. Running a business is already challenging enough to manage and it can be overwhelming trying to think of different contractors to fix up your building. Here at SERVPRO, we are only one contact and can take care of it all!

We understand that businesses are important to be up and running, so we will be able to manage our time with your schedule and get the project completed as quickly as possible. Our team is experienced in professionalism and quality workmanship to make your building looking brand new again. We wil communicate with you every step of the way and you can choose if you want to be on site during our work or transfer your employees to another workspace temporarily while we get everything fixed to exceed your expectations.

After a fire or water damage, we can also offer reconstruction services to anything that was damaged rather than having you worry about who else to contact who can get the job done. We can provide our mitigation services and then get right into reconstruction as well.

Even if you did not have any damages occur to your property and are just looking for a remodel and update, SERVPRO can take you through the process of choosing your flooring, ceiling, and even new paint colors to update an office space.

How to Best Prepare for Possible Flooding

1/31/2023 (Permalink)

If you ever experience flooding or water damage in your home after a big storm, SERVPRO can fix any damages you may have and be able to get your home looking good as new in no time. These are some ways you can prepare your home for the chance of flooding during a storm or heavy rain.

• Evacuating and Shelter: Determine both an evacuation and shelter plan in case flooding becomes too extreme and you need to leave your home to protect yourself and your family. Flooding and heavy storms can be a very frightening time, so it is crucial to be able to be prepared for you and your family’s safety needs. Even though it might be upsetting to leave your house with water damage, your safety is the number one priority and SERVPRO can take care of your home as soon as possible. 

• Valuable Items: Store valuables on higher shelves or move valuables from basements to the top floor of your home if flooding is predicted to be extreme. Important things such as documents you need throughout your entire lifetime, childhood photos, electronic devices, and sentimental items should be taken care of and stored away to prevent loss and keep them as far away from water as possible.

• Drains and Gutters: Keep drains and gutters clean of any debris that may prevent water from draining correctly. Blockage in a drain can cause water to build up and not be able to drain correctly throughout a system, possibly resulting in flooding in your home if not taken care of

• Waterproofing: Consider purchasing waterproof containers to hold valuable documents such as social security cards, birth certificates, etc. Anything that is paper or flimsy material is at risk with water damage, so doing as much as you can to prevent these losses is essential before an expected flood

• Food and Water: Stock up on non-perishable food and water if conditions are too extreme to leave your home. 

• Vehicles: Prepare vehicles outside of your home by closing all open windows and roofs, inspecting doors to make sure they are correctly sealed

• Sump Pump: Consider purchasing a sump pump for your basement to prevent as much flooding and water damage as possible

How to Best Prepare for Possible Flooding

1/31/2023 (Permalink)

If you ever experience flooding or water damage in your home after a big storm, SERVPRO can fix any damages you may have and be able to get your home looking good as new in no time. These are some ways you can prepare your home for the chance of flooding during a storm or heavy rain.

• Evacuating and Shelter: Determine both an evacuation and shelter plan in case flooding becomes too extreme and you need to leave your home to protect yourself and your family. Flooding and heavy storms can be a very frightening time, so it is crucial to be able to be prepared for you and your family’s safety needs. Even though it might be upsetting to leave your house with water damage, your safety is the number one priority and SERVPRO can take care of your home as soon as possible. 

• Valuable Items: Store valuables on higher shelves or move valuables from basements to the top floor of your home if flooding is predicted to be extreme. Important things such as documents you need throughout your entire lifetime, childhood photos, electronic devices, and sentimental items should be taken care of and stored away to prevent loss and keep them as far away from water as possible.

• Drains and Gutters: Keep drains and gutters clean of any debris that may prevent water from draining correctly. Blockage in a drain can cause water to build up and not be able to drain correctly throughout a system, possibly resulting in flooding in your home if not taken care of

• Waterproofing: Consider purchasing waterproof containers to hold valuable documents such as social security cards, birth certificates, etc. Anything that is paper or flimsy material is at risk with water damage, so doing as much as you can to prevent these losses is essential before an expected flood

• Food and Water: Stock up on non-perishable food and water if conditions are too extreme to leave your home. 

• Vehicles: Prepare vehicles outside of your home by closing all open windows and roofs, inspecting doors to make sure they are correctly sealed

• Sump Pump: Consider purchasing a sump pump for your basement to prevent as much flooding and water damage as possible

How to Best Prepare for Possible Flooding

1/25/2023 (Permalink)

If you ever experience flooding or water damage in your home after a big storm, SERVPRO can fix any damages you may have and be able to get your home looking good as new in no time. These are some ways you can prepare your home for the chance of flooding during a storm or heavy rain.

Evacuating and Shelter
Determine both an evacuation and shelter plan in case flooding becomes too extreme and you need to leave your home to protect yourself and your family. Flooding and heavy storms can be a very frightening time, so it is crucial to be able to be prepared for you and your family’s safety needs. Even though it might be upsetting to leave your house with water damage, your safety is the number one priority and SERVPRO can take care of your home as soon as possible.

Valuable Items
Store valuables on higher shelves or move valuables from basements to the top floor of your home if flooding is predicted to be extreme. Important things such as documents you need throughout your entire lifetime, childhood photos, electronic devices, and sentimental items should be taken care of and stored away to prevent loss and keep them as far away from water as possible.

Drains and Gutters
Keep drains and gutters clean of any debris that may prevent water from draining correctly. Blockage in a drain can cause water to build up and not be able to drain correctly throughout a system, possibly resulting in flooding in your home if not taken care of

Waterproofing
Consider purchasing waterproof containers to hold valuable documents such as social security cards, birth certificates, etc. Anything that is paper or flimsy material is at risk with water damage, so doing as much as you can to prevent these losses is essential before an expected flood

Food and Water
Stock up on non-perishable food and water if conditions are too extreme to leave your home.

Vehicles
Prepare vehicles outside of your home by closing all open windows and roofs, inspecting doors to make sure they are correctly sealed

Sump Pump
Consider purchasing a sump pump for your basement to prevent as much flooding and water damage as possible

Why Choose SERVPRO?

1/9/2023 (Permalink)

With different restoration and damage services available, you may be wondering why you should choose SERVPRO over other companies who may have similar capabilities. These are reasons why SERVPRO is the best choice for you and an overview of the services we are able to provide if you face any damages to your home.

1. 24 Hour Emergency Service

Not every company is open twenty-four hours, but SERVPRO has employees who will answer your phone call at any time of the day, even if you experience a tragedy late at night. We strive to get our technicians to your home as efficiently as possible so your worries are limited

1. Highly Trained Restoration Technicians

Our technicians are highly trained and experienced in anything from water damage to mold and biohazard situations. All of our staff is professional, reliable, and will do whatever it takes for you to feel confident in their work and getting your home fixed as quickly as possible. Our technicians are very detail-oriented and want everything to come out as exactly as you want it

1. Advanced Equipment

SERVPRO has restoration and cleaning equipment that will be able to handle whatever damage you have to your home. Our highly advanced equipment can leave you feeling confident that your home is in good hands and will be looking better than ever by the time we are finished with our work

1. Fast Service 

Our staff does everything they can to answer all of your questions and update you with our progress as we are working on your home. We work as hard as possible to pay attention to detail while making quick progress to any damages or cleaning we are working on

Commercial Building Maintenance Tips

1/9/2023 (Permalink)

Safety is an extremely important topic when it comes to commercial buildings where people are constantly working and going in and out of. These tips will be able to offer insight on how to keep your commercial space as safe as possible during the winter months with colder temperatures and weather conditions.

1. Heating Systems

Commercial buildings are typically using heating systems with the frigid weather outside to keep their employees warm and comfortable during their working conditions. SERVPRO can inspect your heating systems and make sure they are being well-maintained to survive the colder months and make sure they are efficiently working and are as up to date as possible. 

1. Thermostats

Even if it appears that your heating systems are working perfectly, cold winds and dropping temperatures can freeze pipes and affect temperatures as well. By calibrating your thermostats and making sure everything is according to plan, you will be able to have a similar success with your heating system 

1. Inspecting Doors and Windows

Doors and windows are primary locations where you can find a sudden rush of cold air entering your building. Even a small crack left open in a window can cause your heating bill to skyrocket if it is constantly trying to keep up with maintaining warmth throughout the building with the breeze coming through the window. Doing a walkthrough of your building at least once a day and making sure doors and windows are properly closed and locked will save you both money and warmth

1. Outdoor Conditions

Employees are at risk during icy and snowy conditions, especially if the building is still up and operating after a snowfall overnight. If it is safe for employees to come into work, it is crucial that sidewalks and walkways leading to and around the building are both efficiently salted in order to prevent anyone falling and hurting themselves. Rock salt and de-icing liquid are two options that your building could invest in to prevent any accidents happening during these snowy months. 

SERVPRO is a commercial cleaning company that can keep your building in perfect condition and help with any needs you may have. 

Fire Prevention

1/5/2023 (Permalink)

SERVPRO offers fire restoration services for any damage left to your home following a fire. We can take care of any smoke, soot, or damages. The following tips are ways you can prevent a fire in your home and stay safe.

1. Installing smoke alarms on every level of your home and testing them consistently
2. Discuss an escape plan with family members living inside your home
3. Give heaters space and keep them away from anything that can burn. Never leave children or pets unattended near a heater
4. Use electricity safety and replace cords that may be cracked or broken. Do not overload extension cords or run them under rugs
5. Install home sprinkler systems to be able to put out fire before it begins to spread
6. Keep matches and lighters in a safe place away from children
7. Cook carefully and do not leave stoves unattended. Always make sure stoves and other appliances are turned off being leaving your home or going to bed

How to Best Prepare for Possible Flooding

1/5/2023 (Permalink)

If you ever experience flooding or water damage in your home after a big storm, SERVPRO can fix any damages you may have and be able to get your home looking good as new in no time. These are some ways you can prepare your home for the chance of flooding during a storm or heavy rain.

1. Evacuating and Shelter
   Determine both an evacuation and shelter plan in case flooding becomes too extreme and you need to leave your home to protect yourself and your family. Flooding and heavy storms can be a very frightening time, so it is crucial to be able to be prepared for you and your family’s safety needs. Even though it might be upsetting to leave your house with water damage, your safety is the number one priority and SERVPRO can take care of your home as soon as possible.
2. Valuable Items
   Store valuables on higher shelves or move valuables from basements to the top floor of your home if flooding is predicted to be extreme. Important things such as documents you need throughout your entire lifetime, childhood photos, electronic devices, and sentimental items should be taken care of and stored away to prevent loss and keep them as far away from water as possible.
3. Drains and Gutters
   Keep drains and gutters clean of any debris that may prevent water from draining correctly. Blockage in a drain can cause water to build up and not be able to drain correctly throughout a system, possibly resulting in flooding in your home if not taken care of
4. Waterproofing
   Consider purchasing waterproof containers to hold valuable documents such as social security cards, birth certificates, etc. Anything that is paper or flimsy material is at risk with water damage, so doing as much as you can to prevent these losses is essential before an expected flood
5. Food and Water
   Stock up on non-perishable food and water if conditions are too extreme to leave your home.
6. Vehicles
   Prepare vehicles outside of your home by closing all open windows and roofs, inspecting doors to make sure they are correctly sealed
7. Sump Pump
   Consider purchasing a sump pump for your basement to prevent as much flooding and water damage as possible

Fire Tips

12/29/2022 (Permalink)

Fires can be devastating to you and your family. Here are some tips for fire safety:

Install smoke alarms on every level of your home.

Make sure to change the batteries of the smoke detectors.

Always practice your escape plan with your family, including your pets. If a fire occurs, escape your house as soon as possible and never go back inside for anything or anyone.

Don’t leave burning candles unattended.
Secure your wires out of sight of your pet, as you do not want them to mistake them for a chew toy.

We are the fire damage experts and can help you at the first sign we have 24/7 emergency service and can help you no matter the time. Call SERVPRO of Carbon County & Pocono Pines at 570-732-9191.

Pennsylvania Hurricane Season MythBusters 

10/6/2022 (Permalink)

We all watch the news and hear of hurricane season affecting coastal states. What most people don’t realize is that hurricane season can also affect inland states and cause damage to homes and businesses. Check out some of these hurricane season myths and truths to keep you safe this hurricane season:

Myth: Only homes and communities on the coast need to be worried when a hurricane is approaching. People living further inland are safe.
Truth: Some hurricanes can create winds that have a 1000 mile diameter. These winds can also spawn other destructive weather such as tornadoes that can reach hundreds of miles inland.

Myth: Flooding only happens in a coastal area.
Truth: Storm surges from hurricanes can travel tens of miles inland. Rain from hurricanes can cause flooding hundreds of miles away from the coastline.

Myth: My home and homeowners insurance policy will cover all damages from a hurricane.
Truth: Standard property insurance policies, like home or homeowners insurance, provide protection from many things, including some of the damages caused by a hurricane. They will not, however, cover flood damage, whether it comes from the storm surge or rainfall.

While we won’t get hit with the brunt of a hurricane we can be susceptible to property damages caused by one. Stay alert during this season and monitor your local weather. SERVPRO of Carbon County and Pocono Pines offers 24/7 emergency services. Give us a call if your home or business becomes damaged this hurricane season, 570-732-9191!

Carbon County Commercial Services

9/28/2022 (Permalink)

Property damage can happen to both residential and commercial properties. At SERVPRO of Carbon County & Pocono Pines our team is committed to providing you and your home or business with the best service possible. Our full-service process includes: inspection and estimating, mitigation, restoration and reconstruction. Our production team undergoes extensive training, including Institute of Inspection Cleaning and Restoration Certification (IICRC) Certified. Our staff is trained to walk you through the job process and then work quickly to restore your property. 

Some of our services include (but are not limited to):

1. Water/ Fire/ Smoke Damage Restoration
2. Sewage Cleanup
3. Air Quality Testing
4. Mold Remediation/Mitigation
5. Emergency Plumbing, Electrical & HVAC Services
6. Vandalism/Crime Scene Cleanup
7. General Construction Services

If your Commercial property has damages we are here to help! We offer 24/7 emergency services and are ready to begin the minute you call us. Call SERVPRO of Carbon County & Pocono Pines today at 570-732-9191!

Commercial Water Damage in Carbon County & Pocono Pines

9/28/2022 (Permalink)

SERVPRO of Carbon County & Pocono Pines offers property damage restoration services to both residential and commercial properties. Imagine a storm passing through causing water damage to your workplace, halting work until you clean it up. There is never a convenient time for water damage to happen. Every hour spent cleaning up the damage is an hour of lost revenue and productivity. 

SERVPRO of Carbon County & Pocono Pines has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion. So when an emergency situation arises at your business' property, give us a call and we'll be there fast with the help you need - 570-732-9191!

Storm Damage Is No Problem For SERVPRO!

9/28/2022 (Permalink)

Storms can occur without warning and leave a lot of damage in their wake. Damage from storms and floods require specialized restoration techniques and equipment. As leaders in the storm and water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-storm condition. In addition, storms and floods don’t wait for normal business hours, and neither do we! 

You can depend on an immediate response from our highly trained technicians at SERVPRO of Carbon County & Pocono Pines, who are available 24 hours, seven days a week to respond to these disasters. When a storm hits your Carbon County home or business, you need the company with storm damage experience and expertise. SERVPRO of Carbon County & Pocono Pines are here to help you and your residential or commercial property today! Give us a call at 570-732-9191!

Restoring Your Commercial Property After Damage

9/1/2022 (Permalink)

SERVPRO of Carbon County & Pocono Pines provides 24/7 emergency services and is dedicated to being faster to any-sized disaster. We are able to respond immediately to your emergency and have the expertise to handle your cleaning or restoration needs. SERVPRO of Carbon County & Pocono Pines is a one-stop shop for all your residential and commercial jobs. We work with you to make sure we have as little downtime to your business as possible while also keeping our goal of finishing the job on time and staying within your budget. 

SERVPRO of Carbon County & Pocono Pines has competent and experienced professionals committed to delivering quality craftsmanship. Our full-service process includes: inspection and estimating, mitigation, restoration and reconstruction. Call us 24/7 at 570-732-9191 for any Commercial or Residential property damage you have experienced. 

Smoke and Soot Cleanup Post Fire

9/1/2022 (Permalink)

Fires can be traumatic for anyone, leaving homeowners, renters and landlords stressed when they occur. After the fire trucks leave your home will most likely have smoke and soot damage that will have to be fixed. Smoke and soot is extremely invasive and can cause extensive damage as it can penetrate small cavities within your home, causing hidden damage and odor. That’s where we come in, at SERVPRO of Carbon County & Pocono Pines we offer 24/7 services because we understand emergencies can happen anytime. We’ll come in, assess the damage and do what needs to be done to make it “Look like it never even happened”. 

Here are some tips on fire safety:

1. Install smoke alarms on every level of your home.
2. Make sure to change your smoke alarms batteries annually. 
3. NEVER leave candles burning unattended.
4. ALWAYS have an escape plan, make sure to practice with everyone in your household in case of an emergency. 

We are here to help in your community and can help you at the first sign of damage. Call SERVPRO of Carbon County & Pocono Pines at 570-732-9191, we’re available 24/7 with emergency services. 

Water

8/12/2022 (Permalink)

When water damage occurs in your home or business, avoid the frustration and potential risk of handling clean up yourself. We will respond quickly with the right equipment to dry and protect your property. When water damage occurs the wrong response can cost you plenty. Why call us? We understand emergencies happen at inconvenient times, which is why we have 24-hour emergency services available! We are faster to any-sized disaster! SERVPRO of Allentown and Western Lehigh County can help you with your emergency!

Have you ever wondered how we handle frozen pipes that burst and flood your home? We remove affected drywall, baseboard and perforate the wall to properly vent the wall. We are here to help!

Commercial

7/29/2022 (Permalink)

If you have any type of building small or large you are bound to run into a type of sewage problem.

For smaller buildings and homes the actual damage may not be so large, but it can leave behind some not so pleasant smells. For the larger buildings that may be located in the city, damages can come in all sizes, especially when you are dealing with a main city sewage line. These can cause not only terrible odors, but huge cleanups as well. Whether a small or large scale backup, SERVPRO of Carbon County and Pocono Pines is ready to dive in to get the waste out! Extracting whatever kind of waste is present is the first line of duty. Followed by extreme power washing to make sure no residue is left behind. If any is missed the smell with return and linger around. Finally after everything is washed and wiped down its time to get rid of that smell.

Using special chemicals that are made to rid the area of the smell and keep it that way! When stuck in a sticky and smelly situation, call on SERVPRO of Carbon County & Pocono Pines to do the dirty work!

No Job is too large for the Pros at SERVPRO of Carbon County & Pocono Pines. 

Fire

7/28/2022 (Permalink)

Fires can be devastating to you and your family. Here are some tips for fire safety:

• Install smoke alarms on every level of your home. 
• Make sure to change the batteries of the smoke detectors. 
• Always practice your escape plan with your family, including your pets. 
• If a fire occurs, escape your house as soon as possible and never go back inside for anything or anyone. 
• Don’t leave burning candles unattended. 
• Secure your wires out of sight of your pet, as you do not want them to mistake them for a chew toy. 

We are the fire damage experts and can help you at the first sign we have 24/7 emergency service and can help you no matter the time. Call SERVPRO of Carbon County and Pocono Pines at 570-732-9191. 

Fire

7/27/2022 (Permalink)

A fire can cause soot and smoke damage to the structure and personal belongings. Fires can be traumatic leaving homeowners, renters or landlords stressed. 

What is soot? Soot is a black powder 

SERVPRO of Western Lehigh County has specialized equipment and highly trained technicians to remove soot or smoke damage from ceilings, walls and other structures. 

SERVPRO of Western Lehigh County has an ultrasonic cleaning machine to clean your personal belongings, such as electronics, knickknacks, window blind cleaning, chandeliers, dishes, antiques, etc.   

Step 1: Electric lift lowers the baskets into the water. 

Step 2: Once the baskets are in the water, they are cleaned by ultrasonic energy to scrub particles off of the items. 

Step 3: The baskets are raised out of the water by the electric lifts.

Step 4: The baskets are moved to another machine that lifts them down into water to be rinsed. 

Step 5: Items are lifted out of the water and will be moved to a table for the final step. 

Step 6: Drying the items.

Call SERVPRO of Carbon County today at 570-732-9191!

Why SERVPRO of Carbon County?

7/22/2022 (Permalink)

Why SERVPRO? 

Did you know we offer 24/7 emergency service as we know issues happen after hours. When you call, no matter the time we answer and assist you. We are a disaster restoration company that specializes in water damage, mold removal, fire/smoke damage. In addition, we help with storm damage. We have highly trained specialists and equipment to help with any project. 

We offer 24/7 emergency service, as we understand emergencies at all hours of the day. We are able to restore your home or business. We are the number one choice in cleanup and restoration. Whether you have water damage or biohazard cleanup we can help you. We are here to help in your community. 

We work with insurance claims to make your claim process stress free. From the paperwork to the completion of the restoration we are here to help. Whether it is fire, water mold, biohazard, we are the professionals to help! Give us a call today - 570-732-9191!

Storms

7/22/2022 (Permalink)

After a harsh storm a lot of damage can occur due to water. At SERVPRO of  Carbon County we are here to help you understand. The water damages materials. Wallboard will disintegrate if it remains wet too long; wood can swell, warp, or rot; electrical parts can short out, malfunction, and cause fires or shock.

Mud, silt and unknown contaminants in the water not only get everything dirty, they also create a health hazard.

Dampness promotes the growth of mildew, a mold or fungus that can grow on everything.

The following steps work on all three of these problems. It is very important that they be followed in order.

Lower the humidity: Everything will dry more quickly and clean more easily if you can reduce the humidity in the home. There are five ways for you to lower the humidity and stop the rot and mildew. But you'll have to delay using some methods if you have no electricity.

Open up the house: If the humidity outside is lower than indoors, and if the weather permits, open all the doors and windows to exchange the moist indoor air for drier outdoor air. Your body will tell if the humidity is lower outdoors. If the sun is out, it should be drier outside. If you have a thermometer with a humidity gauge, you can monitor the indoor and outdoor humidity.

On the other hand, when temperatures drop at night, an open home is warmer and will draw moisture indoors. At night and other times when the humidity is higher outdoors, close up the house.

Open closet and cabinet doors: Remove drawers to allow air circulation. Drawers may stick because of swelling. Don't try to force them. Speed drying by opening up the back of the cabinet to let the air circulate. You will probably be able to remove the drawers as the cabinet dries out.

Use fans: Fans help move the air and dry out your home. Do not use central air conditioning or the furnace blower if the ducts were under water. They will blow out dirty air, that might contain contaminants from the sediment left in the duct work. Clean or hose out the ducts first.

Run dehumidifiers: Dehumidifiers and window air conditioners will reduce the moisture, especially in closed up areas.

Storms

7/18/2022 (Permalink)

When storms occur without warning you might not know how to address the situation. Whether it is a flood, wildfires, tornadoes, hurricanes, blizzards. When disasters strike your life might be upside-down.

We are the professionals who restore your home or business back in a timely manner. We offer 24/7 emergency service. We will work with your insurance company to make it easier and quicker to work on your property. We have highly trained staff to help you on the scene and guide you through the restoration process. 

When a storm or other emergency happens, we can offer roof tarp and board-up services. If your windows or walls are damaged, we will dispatch a professional to secure your property. If you have damage caused by a storm, call SERVPRO of Carbon County & Pocono Pines today - 570-732-9191.

Why SERVPRO

7/8/2022 (Permalink)

When we are not fixing properties, we are supporting other businesses.

We recently attended a ribbon cutting in Jim Thorpe, PA. This ribbon cutting was for Nomad Distilling Co. They are originally from Williamsport, PA and opened their second location this past Wednesday. At Nomad, they use natural ingredients and thoughtfully made products.

We also sponsored the Carbon County’s First Responder Expo at the Mahoning Drive-in Theater. We used this event to talk to our local community and fire departments. It was a great night. 

We are here to help in your community and looking forward to more events. We are proud members of the Chamber of Commerce and love attending events. If you need any additional information or have any events that need sponsorships, give us a call today - 570-732-9191!

Water Damage

6/30/2022 (Permalink)

At the first sign of water, whether from a storm or a pipe leaking. We have 24/7 emergency service. Imagine coming home to your basement flooded. 

We seen it all from ice damming to toilet overflows. We respond faster to any size disaster to extract the water and make your home or business look "Like it never even happened." 

We recently had a home with water damage in this house. The water pipe was rusted causing a slow leak. We had to remove the cement around it to gain access to the pipe and then had to replace the pipe and recover the area. The customer was relieved the work was completed. 

At SERVPRO of Carbon County & Pocono Pines, we are here to help. Call us today at 570-732-9191

Water Damage

6/17/2022 (Permalink)

When water damage occurs in your home or business, avoid the frustration and potential risk of handling clean up yourself. We will respond quickly with the right equipment to dry and protect your property. When water damage occurs the wrong response can cost you plenty. Why call us? We understand emergencies happen at inconvenient times, which is why we have 24-hour emergency services available! We are faster to any-sized disaster! We understand emergencies can happen in the middle of the night and we will respond.

Have you ever wondered how we handle frozen pipes that burst and flood your home? We remove affected drywall, baseboard and perforate the wall to properly vent the wall, as shown in the photo. 

Call SERVPRO of Carbon County & Pocono Pines today at 570-732-9191 ! We are here to help!

Cleaning is our Specialty

6/1/2022 (Permalink)

As the housing market is hot and you decide to list your home on the market. It is important your home has a clean appearance.

At the bare minimum, your house should be sweeped and presentable to strangers. Most real estate agents will recommend deep cleaning your home to ensure it sells. A dirty home can deter potential buyers. We freshen up your carpets. We can transform your home and remove unwanted dust. We can clean your air ducts to improve the quality of air. 

This is why SERVPRO of Carbon County and Pocono Pines can help! Some of our services we offer include: 

• Odor Removal
• Carpet and Upholstery Cleaning
• Ceilings, Floors, and Walls
• Drapes and Blinds

Call SERVPRO of Carbon County and Pocono Pines at 570-732-9191 to schedule your detailed cleaning soon. 

Why SERVPRO?

5/20/2022 (Permalink)

From a pipe burst to a fire, we are here to help in your community. Our team is here for you. We also work with insurance companies. If you are a homeowner with water damage, we can be onsite to help with the process. Disasters don't have a schedule, nor do they wait for a convenient time. That's why we offer our services 24/7 365 days a year.  SERVPRO of Carbon County and Pocono Pines is always ready at all hours of the day. We have a 24/7 call center and can dispatch a crew as soon as possible if an emergency happens! 

SERVPRO of Carbon County and Pocono Pines are here to help you! Call the professionals as soon as you experience damage to your home or business- 570-732-9191!

Mold

5/20/2022 (Permalink)

Mold can grow in as little as 48 hours and cause health effects. We have the training and specialized equipment to handle your mold. Mold is commonly found in your home or business. In some cases, when entering a room and het a whiff of that musty odor. This is a typically of mold. Mold growth can be visible. 

You should stay out of affected areas. You will want to turn off the HVAC system and fans to avoid the spreading of mold spores. You should contact your professionals at SERVPRO of Carbon County and Pocono Pines at the first sign of mold. 

Do not touch or disturb the mold yourself or attempt to dry the area yourself. It is not advised to spray bleach or other chemicals on it. Leave the mold to the pros. We are here to help you and your property. Call the mold professionals today - 570-732-9191!

Why SERVPRO?

4/15/2022 (Permalink)

SERVPRO of Carbon County strives to provide our customers with the highest quality cleaning services. That's why we've invested in a collection of new Morantz SM-200 Super Mighty One Ultrasonic Wash Machines.

How does it work?

Think bubbles! Cavitation "bubbles" form when sonic energy creates a void (or cavity) that gets trapped as a bubble in a liquid solution. These microscopic bubbles implode with such force that contaminants adhering to surfaces become dislodged. Ultrasonic cleaning machines scrub surfaces clean through implosions of tiny bubbles. This method is handy for delicate, intricate, or difficult to clean items.

What can it clean?

A better question would be- what can't it clean? Ultrasonic cleaning is suitable for various materials, including metals, glass, rubber, ceramics, and some hard plastics. It can remove dust, dirt, oil, pigments, rust, grease, algae, fungus, bacteria, limescale, polishing compounds, flux agents, fingerprints, soot, blood, and more!

Restoring your belongings is now faster, easier, and more effective with ultrasonic deep cleaning technology!

Water Damage

4/13/2022 (Permalink)

With all the natural disasters happening down south, it may be easy to lose track of when there is an emergency other than what you see on television. Please be aware that floods can happen anywhere at anytime. Have you checked your hot water heater lately? Could one of your pipes start leaking through the ceiling down to the first floor from the bathroom? Maybe some rainfall came through the roof? The answer is YES! Unfortunately these damages can happen to any one on any given day or night. These damages can cause a long and painful process for a home owner if not handled properly. Luckily there is SERVPRO of Carbon County to the rescue. With our experienced crew members and vast majority of equipment we can make your disaster look like it never happened and have you living comfortably in your home. We are just a phone call away 24 hours a day 7 days a week.   

Fires

4/1/2022 (Permalink)

Have you seen any fires in your neighborhood? Fires can be traumatic, leaving homeowners, renters or landlords stressed when a fire occurs. A fire can cause soot or fire damage to the structure and personal property. 

SERVPRO of Carbon County and Pocono Pines has a 24 hour emergency service. We understand emergencies can happen at an inconvenient time. 

After a fire, we can perform structural cleaning, contents cleaning and deodorization. We remove soot from ceilings, walls, woodwork, carpeting and floors. If your contents need to be cleaned, SERVPRO of Carbon County offers an Ultrasonic Cleaning Machine. 

This is a specialized machine and we are one of the few with this machine. Our staff is trained to use this machine. This machine can clean electronics, knickknacks, collectables, stuffed animals, toys, chandeliers, etc. 

We have the highly trained technicians and equipment to help you in case of a fire. Contact us at 570-732-9191 as soon as a fire occurs! We are here to help!

Water Damage

3/18/2022 (Permalink)

Water damage often occurs in areas that we can’t see – like behind walls, in ceilings and under floors. If left untreated, hidden damage can result in irreversible structural deterioration.

The following may indicate an undetected damage:

• A musty odor. Musty or earthy damp smells in a home almost always originate from water damage. Where there is moisture, mold is typically also present. Mold spores rapidly overtake porous materials such as wood and drywall within 24 to 48 hours of saturation.
• Sounds of water when nothing is being used. Listen at night, when the house is quiet, and be sure that you cannot hear any running water or sounds of dripping. One of the most common causes of a dripping sound behind a wall is a leaky pipe.
• Stains and spotting. Damaged walls and ceilings will eventually show discoloration, stains and spots. Leaky water supply lines, or water leaking in from the roof are the most common culprits of spots and stains on walls and ceilings. If the spots have a fuzzy appearance, or take on a very dark green/black color, it could be visible mold – which means trouble.
• Gradual changes to walls and flooring. If water is seeping into the subfloor from a saturated foundation or leaking pipes routed through the basement or crawl space, flooring will begin to show changes. Tiles may be loosened, linoleum can begin to peel, and laminate flooring can even warp. Evidence of water damage in the walls appears as peeling or bubbling paint, and cracking in drywall. As drywall absorbs water, it will begin to swell and retract, so any buckling or dimpling should also be noted and checked for water exposure. 

At SERVPRO of Carbon County, have the capability to detect hidden water damage using tools such as thermal imaging cameras and moisture meters. If you suspect a hidden damage in your home, we can help!

Our Steps for Property Damage

2/25/2022 (Permalink)

SERVPRO of Carbon County & Pocono Pines wants everyone to understand what consists of a water damage and understand what it takes to get your property back to normal. 

Full restoration consists of two major phases. The first, mitigation, consists of occasional demolition, cleaning and drying out the structure and belongings. This phase usually takes no more than 3 – 4 days.

Causes of water damage include:

• Bursting or leaking pipes.
• Issues with the plumbing system.
• Buildup in areas prone to collecting water, such as crawl spaces, attics and basements.
• Faulty or malfunctioning household appliances.
• HVACs (Heating, ventilating and air conditioning units) issues.

If left untreated, water damage can permanently weaken your home's structure or cause you and your family to become ill. Even a little bit of moisture can attract whole colonies of mold or bacteria.

Within 1 to 24 hours – When water damage lasts for 1 to 24 hours, drywall begins to bulge and break, furniture begins to swell and crack, and metal surfaces begin to tarnish. Within 2 hours to 7 days – You will experience growth and spread of mold and mildew.

It is safe to say that a water damage should be taken seriously and not let untreated. If you ever have to experience this, be sure to call SERVPRO! Call us today - 570-732-9191

Steps for a Fire

2/25/2022 (Permalink)

If you are dealing with fire damage from any commercial or residential building fires, the experienced team at SERVPRO of Carbon County & Pocono Pines is ready to respond. Since we are locally owned and operated, we are prepared for damage from any fire in the Lehigh County and the surrounding areas, and are able to respond quickly. Immediate action and a fast response can limit damage, prevent further damage and reduce restoration costs. 

Sourced from www.RedCross.org, below are 4 steps you should take immediately after a home fire. 

1. Call 9-1-1. Give first aid where needed; cool and cover burns to reduce the chance of further injury or infection. 

2. Let friends and family know you’re safe.

3. People and animals that are seriously injured or burned should be transported to professional medical or veterinary help immediately.

4. Stay out of fire-damaged homes until local fire authorities say it is safe to re-enter.

As fire and water damage specialists, our business is built upon fire and water restoration expertise. We have the knowledge and the specialized equipment to get your property back to pre-fire condition.

Have any questions? Call us today - 570-732-9191

Not just cleaned, Certified: SERVPRO Cleaned

2/24/2022 (Permalink)

We have always been able to provide cleaning services, however it has been enhanced with our new defensive pathogen cleaning program called CERTIFIED: SERVPRO Cleaned. This program goes way beyond standard cleaning practices. 

The first step of this program is consult. We will inspect and make a specific plan for you. Next, we will use our proprietary EPA-Approved Hospital Grade cleaning solutions and always adhere to the leading level of cleaning and decontamination standards set by the Centers for Disease Control and Prevention (CDC). Lastly, we post our CERTIFIED: SERVPRO Cleaned shield on your window. 

We offer cleaning services for commercial and residential properties. In commercial cleanings we are able to provide extensive cleaning, especially during the COVID-19 pandemic. We have disinfected office buildings. For homeowners, we are able to provide carpet/upholstery cleaning, air duct cleaning, odor removal and sewage/biohazard clean up. 

We are here to help in your community 

Mold is no problem for SERVPRO

2/23/2022 (Permalink)

What is mold? Mold is a fungus that can cause property damage and health effects. It is typically a distinct smell. 

Our team is trained to handle any mold job as every mold damage is different and requires a unique solution. 

The first step to mold in your home or business is to call us at 570-732-9191 to set up an appointment. Next, we will carefully inspect your property with equipment and determine the source. We will create a containment to prevent mold from spreading. After this we remove mold spores from the air by using filtration equipment, typically done using air scrubbers. Next, we perform antifungal/antimicrobial treatments and remove mold-infested porous materials, such as drywall and carpeting. 

Step 6: We will clean your furniture, decorative items, curtains, clothing and other items affected by mold. At SERVPRO, our team is trained to remove odors and deodorize with our specialized equipment. 

Step 7: The final step is restoration. In this step, any drywall, subfloors or other building supplies might be replaced. 

Need our help? Call us today!

Sponsorships in Carbon County

1/31/2022 (Permalink)

SERVPRO of Carbon County is a member of Carbon Chamber of Commerce. We are proud to be a member for a organization that strives to improve the economic climate and quality of life. We value this mission by supporting local businesses and attending events in our community. 

We were a proud lunch sponsor at Split Rock Golf Tournament in September. This is a annual tournament and we loved participating at this event and looking forward to next year. 

In November, we sponsored CAI Keystone Event at Camelback Lodge in Tannersville, PA with our friends at SERVPRO of Upper Bucks. We had a door prize that Big Bass Lake Community Association won. 

We strive to participate in community events and look forward to more events in the future. Contact SERVPRO of Carbon County to sponsor future events. 

Mold Pros!

1/31/2022 (Permalink)

We have different ways to test for Mold, whether it is in your home or business.

Our first test is a visual inspection. As qualified professionals, we may be able to see the mold presence. We have tools to help reveal any hidden moisture and find the source. 

Another testing option is swab test, we swab the affected area and send it to a lab for a analysis. 

The highest level of testing is air sampling test. We collect samples and send it to the lab to better understand if mold is present and the extent of damage. 

Once we have the results, we can begin the remediation process. We are here to help in your community! Call SERVPRO of Carbon County and Pocono Pines today at 570-732-9191.  

Storms happen, SERVPRO can help!

1/31/2022 (Permalink)

In Pennsylvania, we can get some heavy rains and brutal storms. It only takes a storm to cause flooding in a parking garage, leaving behind a mudded mess. Have no fear, as the cleaning professionals knew exactly how to handle it.

The receded water left a layer of mud that required our team to respond! 

The first step was to deep pressure wash the entire parking garage. Next, we extracted all excess water. Once this step was completed, we set equipment to properly dry it all out. The final step is to provide a detailed cleaning to ensure the property looks "Like it never even happened." If you are experience storm damage in Carbon County or Pocono Pines, Call us today at 570-732-9191. We are here to help! 

Storms

1/31/2022 (Permalink)

When the snow hits it may look pretty but can cause issues to your home or business. 

The first common issue with winter weather conditions is Ice Damming. Ice damming can cause water to leak into your property due to water not properly draining off of your roof. 

Another common issue is frozen pipes. As the temperature drops, your pipes will start to freeze at 20 degrees Fahrenheit. When the water freezes it causes the pipes to expand. This creates pressure on a pipe that can cause it to burst. This will result in flooding to your home or business. 

If you are experienced a pipe burst, SERVPRO of Carbon County and Pocono Pines has the skills to make your home or business look "Like it never even happened." Call today - 570-732-9191

Pretty Icicles can be a problem!

1/25/2022 (Permalink)

Unfortunately, this time of year can be dangerous to your home or business. This Pennsylvania winter brings snow, ice and freezing temperatures. These winter conditions can cause water damage to your home of business.

You might see pretty icicles - however those icicles can cause ice dams. Ice dams form when snow melts on your and then freezes. Any additional melted snow or water will not properly drain off the roof and can cause many issues to your home or business. 

When this occurs it can cause the water to leak into your home or business causing water damage to your ceilings, wall, floors, etc. 

We see this type of water damage and know how to address it! If you are experiencing water damage, call SERVPRO of Carbon County and Pocono Pines today - 570-732-9191!

Why SERVPRO?

1/10/2022 (Permalink)

At SERVPRO of Carbon County and Pocono Pines, we have the equipment and vehicles to arrive and handle your property damage. 

We have four (4) RAM 3500 Promasters, two (2) trucks and a SUV. We depend on reliable transportation to ensure our crew and equipment make it to any job. 

We have the equipment to handle large or small loss. Some examples of our equipment are dehumidifiers, air movers, and moisture meters. When damage occurs our staff figures out what steps are needed to make your property look "Like it never even happened." 

Why SERVPRO? We offer 24/7 emergency service. We are here to help from the moment you call until the project is completed. We are faster to any size disaster and here in your community to help. 

How does SERVPRO check for mold?

1/10/2022 (Permalink)

SERVPRO of Carbon County and Pocono Pines checks for mold different ways. Whether it is in your home or business. 

The three different ways are: 

• Visual Inspection: One of our Professionals can sometimes perform a visual inspection. We have specialized tools to help identify the source, such as a moisture meter or thermal imaging camera. 
• If a visual inspection cannot be performed to confirm if mold is in the home or business, we can perform a Swab Test. This form of testing will be sent to a lab to analysis. 
• Another way to test for mold is Air Sampling. This form of testing is also sent to a lab and reveal the extent of damage. 

Tests sent to the lab takes about 72 hours to process. Once we have the results, we can remediate the mold immediately.

Soot in a RV

1/4/2022 (Permalink)

Fire damage can occur not only in your home or business. Fire damage can also occur on your RV. 

A few months ago, we had a customer with fire damage on their RV. This customer drove their RV to our warehouse to remove the smoke damage. The source of the fire was a fan in the bedroom. We used sponges and specialized cleaning supplies to remove soot from the surfaces. We are experts when it comes to fire damage. Soot is a black powdery substance that can be difficult to remove. 

SERVPRO of Carbon County & Pocono Pines is here to help, especially after a fire. SERVPRO is faster to any size disaster. Our team is highly trained and knows how to respond to fire or smoke damage.

Signs of Hidden Water Damage

1/4/2022 (Permalink)

Water damage isn’t always visible. There are some signs you might have water damage. These are signs to look for in your home or business. 

Mold Growth: High Moisture levels cause mold. Commonly found first seen in the seams of ceilings and floors. 

Stains: Moisture can cause discoloration on walls and ceilings. 

Peeling Paint: Wet walls cause paint and wallpaper to lose adhesion. 

Musty Smells: Trapped moisture and lack of air circulation causes unpleasant odors. 

Our Production Team has the skills and knowledge to assist you with your concerns. We have specialized equipment to properly dry your home or business. We are the property damage experts and here to help. 

If you suspect you have water damage in your home or business, call SERVPRO of Carbon County & Pocono Pines today at 570-732-9191.

Soot Damage

12/29/2021 (Permalink)

This is a basement wall with soot damage after a fire.

Fire can leave damages to your home or business. It is common to have soot damage to your property. Soot can be difficult to remove. SERVPRO of Carbon County and Pocono Pines can help you get rid of stubborn soot. We have different methods to remove it. 

One method is to wipe all surfaces down. This method is common and we use rags and sponges to wipe down affected areas. 

Another method is Dry Ice Blasting. Dry Ice is the solid form of Carbon Dioxide. This is a  non-destructive method. 

We recently had a basement with soot damage due to a dehumidifier that caught on fire while the owner was out. This caused soot on the walls and our team responded quickly to the damage. We used Dry-Ice Blasting to remove it.  

Winter is coming!

10/6/2021 (Permalink)

With the cold winter weather coming...it means one thing….ice dams. Pretty icicles dangling from your roof could spell trouble.

As winter approaches, you may experience ice dams that are common in the winter. Ice dams form when snow melts on your roof until it meets the unheated bottom edge of the roof and then freezes. Any additional melted snow or water will not properly drain off the roof and can cause many issues to your home.

Ice damming can cause water leak(s) into your home. This leak can cause damage to walls, ceilings, insulation and other areas. Every winter, we repair countless ceilings and walls saturated by ice dams. Carefully remove ice from your gutters to prevent costly damage!

If you are experiencing any ice dams in your home, SERVPRO of Carbon County and Pocono Pines can help you! Please call us at 570-732-9191!

Why SERVPRO of Carbon County and Pocono Pines?

10/1/2021 (Permalink)

Flooding and water damage events in Carbon County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

SERVPRO of Carbon County, Pocono Pines specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property as soon as possible to make it look "Like it never even happened."

Commercial Services

10/1/2021 (Permalink)

At SERVPRO of Carbon County and Pocono Pines, we can help with fire, water or mold damages to a commercial building. When it comes to damage in a commercial building it can cause a lot of stress. When damage occurs, it is important to act fast. We offer 24-7 emergency service. We can be the first to contact once you know a loss occurs. SERVPRO of Carbon County and Pocono Pines has the highly trained professionals and equipment to handle a loss no matter the size.

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are pre-qualified and strategically positioned throughout the United States to handle any size disaster. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

If your business suffers a major loss, call 570-732-9191.

Storms

10/1/2021 (Permalink)

As you may know, we recently experienced hurricane IDA. This left homes, businesses and roads flooded. As many homeowners are stressed with their home flooded. We made it painless and as easy as possible for our customers. 

Did you know flood water can be extremely dangerous? Water from storms can contain microorganisms, such as, E Coli, Giardia, Hepatitis A, Cholera and more. Toxins can also contain vehicle fluids, chemicals, decaying animals and garbage. 

We are experts in flood cleanup. We do not recommend leaving flood water in your home as it can be extremely dangerous to be around. Being around this water can expose yourself to dangerous waterborne pathogens and electrical shock.

SERVPRO of Carbon County, Pocono Pines can help you during flooding! Call us at 570-732-9191!

Commercial Service for Carbon County.

9/2/2021 (Permalink)

Have you ever thought about what happens after a crime scene is cleared? The cleaning and restoration process begins.

On a crime scene, it is common to have blood and other contaminants that can cause serious health risks if it is not properly addressed. Some of the hazards are blood borne pathogens and harmful chemicals.

For bloodborne pathogens, we utilize hydroperoxide to identify where the bloodborne pathogens are. As you may know, hydrogen peroxide will have a fizz reaction to blood. Once the blood is identity, we will use disinfectant on the hard non-porous surfaces, such as glass, plastics, metals, and varnished wood. For surfaces affected with bloodborne pathogens, we will remove the materials. Some examples of porous materials are drywall and carpet.

Another form of biohazard is sewage backups can be as nasty as it sounds and be extremely dangerous if not properly cleaned up. In the sewage backups, they contain viruses, bacteria and other microbes.

There are different types of containment water:
First, there is category 1, also known as clean water. Clean water can become contaminated if it is left untreated. Next, there is category 2, the Gray Water stage, this water can be from washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow. The last type is Category 3, which is called black water and can include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

At SERVPRO of Carbon County, we handle sewage jobs often and are experts on cleaning it up. We tackle sewage jobs wearing personal protective equipment (PPE) to remove the contaminants followed by disinfectant.

From residential to commercial services, SERVPRO of Carbon County can help you!

Fire Tips

9/2/2021 (Permalink)

After a fire, it can be devastating to you and your family. Fire damage includes fire, smoke and water damage. Safety is always the priority.

Tips on what to do:
Avoid moving around the home to prevent soot particles from spreading to upholstery and carpets.
Always keep your hands clean to avoid more damage to upholstery, walls and woodwork.
Replace your HVAC filter.

Tips on what not to do:
Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your SERVPRO Professional.
Don't attempt to clean any electrical appliances that may have been close to fire, heat, or water without consulting an authorized repair service.
Never use any food items or beverages that would have been exposed to the fire, heat or water.

Call SERVPRO of Carbon County and Pocono Pines today - 570-732-9191!

Commercial Space Services

7/30/2021 (Permalink)

Imagine working and a leak occurs causing water to affect your workplace. As you are standing in water, you have no clue what to do. At this moment, you do not know how to respond to the excessive water. When water occurs, it is crucial that you act fast. Leaving water can cause more damage if it is not addressed immediately. 

Our services: 

• Total Project Management
• Facilities Cleaning and Restoration
• Flooding and Water Damage Cleanup 
• Vandalism Cleanup 
• Air Ducts and HVAC Cleaning
• Odor Removal
• Mold Removal 
• Smoke and Soot Cleanup 
• Inventory Documentation

SERVPRO of Carbon County and Pocono Pines is faster to any sized disaster. We offer 24/7 emergency service and can help you. We are ready to help from the minute you call us. Give us a call today at 570-732-9191.

Fire Tips

7/29/2021 (Permalink)

Fires can leave you feeling devastated and not knowing what to do when a fire starts. 

Here are some tips for what to do during a fire:

• Avoid excessive movement to prevent soot particles from sticking to upholstery. 
• During a fire, before opening a door use the back of your hand to feel the door handle. If the door handle is hot, do not open the door. 
• Call 911 immediately.
• Evacuate yourself immediately.
• Never enter back into your home once you evacuate. 
• In the event of heavy smoke, crawl low under any smoke as you evacuate. 
• If your clothes catch fire, always stop, drop and roll. 

After the smoke clears, SERVPRO of Carbon County and Pocono Pines has the ability to make your home or business look “Like it never even happened.”

Fire Tips from SERVPRO of Carbon County and Pocono Pines

7/27/2021 (Permalink)

Fires can happen fast and you need to respond quickly. Here are some tips for fires:

• Make sure you install smoke detectors on every level of your house. The placement of the smoke detectors should be at the top of open stairways, at the bottom of stairways, outside of bedrooms. 
• Always test smoke detectors and replace batteries.
• Smoke detectors should be replaced once every 10 years. 
• Ahead of time, practice your escape routes with your family, including your pets. 
• Invest in an escape ladder if your house has more than one level. 
• Have your home insured. If you are renting an apartment consider buying renters insurance. 
• Have A-B-C fire extinguishers in your home.

When fire damage occurs, SERVPRO of Carbon County and Pocono Pines can help!

Do's and Don'ts tips for your flooded basement!

7/23/2021 (Permalink)

The do’s and don’ts when you're experiencing a flooded basement. 

Never attempt to enter the flooded basement prematurely, as this can expose yourself to dangerous waterborne pathogens and electrical shock. 

It is important to shut off power in your home to avoid water coming into contact with electrical appliances or devices. 

Act fast when water is in your home. The longer flood water is in your home the more damage it can cause. 

As soon as a flood occurs, call your insurance provider. They can determine if the damage will be covered. 

Water can cause mold to grow and it is important to have your property inspected for mold. 

Call SERVPRO of Carbon County and Pocono Pines to help you in a flood. We offer 24/7 emergency service.

Who are you going to call when you have a emergency?

7/23/2021 (Permalink)

We understand that emergencies happen after hours. From residential to commercial properties, we offer 24/7 emergency service. 

We recently had an emergency call for a local school that had a glycol leak causing damage to the hallway, classroom, locker and auditorium. Our team responded quickly to the leak and extracted the glycol. Once extracted, we began properly drying the school out. The drying process included lifting the lockers up to ensure the base of the lockers dried out. Next, we set up air movers and dehumidifiers in the school to dry out moisture in the air. 

SERVPRO of Carbon County and Pocono Pines has the team and equipment to handle any job. 

If you need emergency service, give us a call at 570-732-9191!

Flood Damage Tips from SERVPRO of Carbon County and Pocono Pines!

7/19/2021 (Permalink)

The do’s and don’ts when you're experiencing a flooded basement. 

Never attempt to enter the flooded basement prematurely, as this can expose yourself to dangerous waterborne pathogens and electrical shock. 

It is important to shut off power in your home to avoid water coming into contact with electrical appliances or devices. 

Act fast when water is in your home. The longer flood water is in your home the more damage it can cause. 

As soon as a flood occurs, call your insurance provider. They can determine if the damage will be covered. 

Water can cause mold to grow and it is important to have your property inspected for mold. 

Call SERVPRO of Carbon County and Pocono Pines to help you in a flood. We offer 24/7 emergency service. 

Why SERVPRO of Carbon County and Pocono Pines? 

7/9/2021 (Permalink)

Photo from attending the ribbon cutting ceremony for Jim Thorpe Trolley Company.

We take great pride in being a part of the Carbon County and Pocono Pines community. With this being said, we are proud members of the Carbon Chamber and Economic Development Corporation. Within this organization, we support local businesses by sponsoring events and attending ribbon cutting events. 

In May, we held a table at the Carbon Chamber & Economic Development, Carbon Careerlink, & Pocono Mountains Visitors Bureau "Pocono Regional Job Fair" at Blue Mountain Resort. During this event, we had the opportunity to connect with local businesses and all job seekers! We were glad to have a table and connect with others in our community. 

In June, we attended a ribbon cutting ceremony for Jim Thorpe Trolley Company. They are a new company to Jim Thorpe offering historical, narrated trolley tours. In addition to the ribbon cutting, our Digital Marketer and Content Creator, Susan had the pleasure of taking the first tour of Jim Thorpe. In this photo, you will see the trolleys they have for these tours. 

We look forward to attending more events in the future. 

SERVPRO of Carbon County and Pocono Pines are trained to handle any water damage!

7/1/2021 (Permalink)

If you are experiencing water damage you will want to take immediate action. This is why we have emergencies. 

Our job is to make it as painless as possible. We can assist you from the minute you call us. We can work with your insurance and help make the process easy. 

Our SERVPRO team will ask the following questions:

• Your name and contact information.
• Your insurance (if you are filing a claim).
• The street address with water damage. 
• When did the water damage occur? 
• What was the cause of the water damage? 
• Was the cause of the damage fixed?

By answering these questions will help us determine what is needed to make your house or business look “Like it never even happened.” 

Call SERVPRO of Carbon County and Pocono Pines a call at 570-732-9191!

Got Water? SERVPRO of Carbon County and Pocono Pines can help!

6/21/2021 (Permalink)

Water damage is common. When water damage occurs, you will need to act fast. Water can damage your home. Water is present in a home, the source of the water needs to be identified. There are different types of water sources that can cause water damage. 

Some common types of water sources are the following: 

• Flooding and storm damage 
• Leaking appliances 
• Overflowing toilets, bathtubs and sinks
• Flooded basements 
• Tornadoes and thunderstorms
• Hurricanes and tropical storms
• Sewage backups 
• Flooding from firefighting efforts

SERVPRO of Carbon County and Pocono Pines can handle all types of water damage. We have specialized equipment to thoroughly dry the affected area. From air movers to dehumidifiers, we can handle any water damage. We monitor the water with moisture meters to ensure the water is properly removed. 

Before you sell your home, detail clean it!

6/3/2021 (Permalink)

As the housing market stays hot, and you're thinking about listing your home, SERVPRO of Carbon County and Pocono Pines.

At the bare minimum, your house should be sweeped and presentable to strangers. Most real estate agents will recommend deep cleaning your home to ensure it sells. A dirty home can deter potential buyers. We freshen up your carpets. We can transform your home and remove unwanted dust. We can clean your air ducts to improve the quality of air. 

This is why SERVPRO of Carbon County and Pocono Pines can help! Some of our services we offer include: 

• Odor Removal
• Carpet and Upholstery Cleaning
• Ceilings, Floors, and Walls
• Air Duct Cleaning
• Drapes and Blinds

Call SERVPRO of Carbon County and Pocono Pines at 570-732-9191 to schedule your detailed cleaning soon. 

Got Mold? SERVPRO of Carbon County and Pocono Pines can help!

5/26/2021 (Permalink)

This is a house with mold on their wall.

When you see the first signs of any moisture or mold growth, call SERVPRO of Carbon County and Pocono Pines. 

Mold will grow in your house or business if there is a water source. A roof or plumbing leak is a common water source. Mold can cause issues to your home or business and it is crucial to address it as soon as possible. 

It is important to avoid the affected area, turn off the HVAC system or fans to eliminate spreading spores, and contact SERVPRO of Carbon County and Pocono Pines. 

Mold can also cause health effects.

SERVPRO of Carbon County and Pocono Pines has trained staff and specialized equipment to handle any mold problem. 

SERVPRO has 24/7 emergency service. If you have a mold problem, call us today at 570-732-9191!

We are a Proud Carbon County Chamber Member

5/24/2021 (Permalink)

This is the ribbon cutting we attended in Jim Thorpe!

SERVPRO of Carbon County and Pocono Pines is a proud member of the Carbon County Chamber and Economic Development. We joined the Chamber because we take great pride in being active in our community.

With this being said, we have attended ribbon cuttings and grand openings hosted by the Chamber. We understand the importance of showing local businesses our support. We attended the Trend and Source event, as well as Wine and More on 1st event. 

In addition, we had a table at a job fair held on May 13, 2021 at the Blue Mountain Resort. 

At SERVPRO of Carbon County and Pocono Pines, we want to support our local community and attend more events! We are so proud to be involved with the Chamber and looking forward to more events! 

In the photo, you will see the ribbon cutting ceremony we attended for a local store, Trend and Source

Water Damage

4/14/2021 (Permalink)

In the photo, you will see a water damaged home and how we removed drywall, baseboard and perforate the wall to vent!

When water damage occurs in your home or business, avoid the frustration and potential risk of handling clean up yourself. We will respond quickly with the right equipment to dry and protect your property. When water damage occurs the wrong response can cost you plenty. Why call us? We understand emergencies happen at inconvenient times, which is why we have 24-hour emergency services available! We are faster to any-sized disaster! SERVPRO of Carbon County & Pocono Pines can help you with your emergency!

Have you ever wondered how we handle frozen pipes that burst and flood your home? We remove affected drywall, baseboard and perforate the wall to properly vent the wall, as shown in the photo. 

Call SERVPRO of Carbon County & Pocono Pines today at 570-732-9191 ! We are here to help!

SERVPRO of Carbon County & Pocono Pines here to help!

4/14/2021 (Permalink)

SERVPRO of Carbon County & Pocono Pines will help you with all of your water damage, fire damage, mold remediation, and storm damage needs, whether it is residential or commercial properties. We are here to help!

We work with your insurance for a stress-free claim process. At SERVPRO, we understand any damage can be extremely stressful for you and our priority is to make it as easy as possible. Our team of highly trained professionals can help manage the insurance claim paperwork.

Why SERVPRO of Carbon County & Pocono Pines? We have the experience, expertise and training to make your house or business look “Like it never even happened.” We proudly serve Lehighton, PA, Mt. Pocono, PA, White Haven, PA, and surrounding areas. Call us today at 570-732-9191!

Mold? We can help you!

4/14/2021 (Permalink)

Have you seen visible mold in your home? If you have you will not want to disturb it as you can inadvertently spread the mold. Disturbing mold can release microscopic mold spores, which can become airborne and circulate through the air in your home.

What to Do:
Stay out of affected areas.
Turn off the HVAC system and fans.
Contact SERVPRO of Carbon County & Pocono Pines for mold remediation services.

What Not to Do:
Don’t touch or disturb the mold.
Don’t blow air across any surfaces with visible or suspected mold growth.
Don’t attempt to dry the area yourself.
Don’t spray bleach or other disinfectants on the mold.

SERVPRO of Carbon County & Pocono Pines specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 570-732-9191!

We offer residential services in your area! Call SERVPRO of Carbon County & Pocono Pines today!

4/14/2021 (Permalink)

As a trusted leader in the restoration industry, you can depend on SERVPRO of Carbon County & Pocono Pines, whether you need emergency flood damage restoration or your upholstery cleaned.

We understand life happens, drinks are spilled, pets have accidents and your home might be dirty. SERVPRO of Carbon County and Pocono Pines can help you with the mess!

Our residential cleaning services include: 

Air Ducts & HVAC: Cleaning your Air Ducts can help improve air quality. 

Biohazard: We follow proper steps according to OSHA, EPA and local health regulations to clean up biohazard and crime scenes. 

Carpet and Upholstery: We have specialized cleaning methods to ensure it is cleaned. 

Ceiling, Walls, and Hard Floors: We have the cleaning products and methods to remove tough dirt, such as pet dander, cooking oils, grease, cigarette smoke and other methods. 

Drapes and Blinds: We use a specially formulated solvent to make your drapes look fresh again. 

Odor Removal and Deodorization: Our team knows how to properly remove odors. 

Sewage and Toilet Overflow: Special training and equipment is needed to clean sewer systems backups as it can contain bacteria and viruses. 

Trauma and Crime Scene: Our team is trained to safely and effectively remove hazardous biological substances and take proper procedures for removal and disposal.

Vandalism and Graffiti: We act fast to remove graffiti and vandalism as it can make your home, business or neighborhood have a bad reputation. 

Call us today at 570-732-9191!

Fire...who are you going to call? SERVPRO of Carbon County & Pocono Pines!

4/1/2021 (Permalink)

Have you seen any fires in your neighborhood? Fires can be traumatic, leaving homeowners, renters or landlords stressed when a fire occurs. A fire can cause soot or fire damage to the structure and personal property. 

SERVPRO of Carbon County and Pocono Pines has a 24 hour emergency service. We understand emergencies can happen at an inconvenient time. 

After a fire, we can perform structural cleaning, contents cleaning and deodorization. We remove soot from ceilings, walls, woodwork, carpeting and floors. If your contents need to be cleaned, SERVPRO of Carbon County offers an Ultrasonic Cleaning Machine. 

This is a specialized machine and we are one of the few with this machine. Our staff is trained to use this machine. This machine can clean electronics, knickknacks, collectables, stuffed animals, toys, chandeliers, etc. 

We have the highly trained technicians and equipment to help you in case of a fire. Contact us at 570-732-9191 as soon as a fire occurs!

What is the process for water damage?

3/19/2021 (Permalink)

This is a dehumidifier we used in a basement to remove moisture from the air.

We follow a six (6) step process to ensure your house or business is restored to preloss condition.

Step 1: Who are you going to call? SERVPRO of Carbon County & Pocono Pines! Time is of the essence when water hits. SERVPRO of Carbon County & Pocono Pines has twenty-four (24) hour service. We will ask questions about the damage to ensure our production manages bring the needed equipment onsite. 

Step 2: Inspecting and addressing the water damage. During the inspection, our professionals will identify the source, identify the type of water, survey the extent of the water damage and inspect the rest of the area. 

Step 3: Our team will remove/extract water. We can handle any job. In some cases, we can conduct an organized, efficient move-out to protect your belongings from further damage. 

Step 4: We will dry your house or business with our equipment. In addition, we will monitor the floors and walls to ensure the water issue is resolved. 

Step 5: Cleaning and sanitizing. 

This step includes:

-Content Restoration: We can salvage your personal belongings that may have been damaged. 

-Odor Removal and Deodorization: Our team is trained and has the equipment to remove tough smells. 

-Sanitizing Treatments:Our cleaning services go beyond standard janitorial cleaning. 

-Disposal: We will remove and dispose of damaged items. 

Step 6: The most important step...Restoration! Our team is trained to restore your home or business to look “Like it never even happened.”  

Call us today at 570-732-9191!

Got Frozen Pipes?

2/24/2021 (Permalink)

Frozen pipe example.

Unfortunately, the winter can be a danger to your home or business.This Pennsylvania winter brought snow, ice and freezing temperatures, which can lead to frozen pipes. As temperatures drop, you have a higher risk of your pipes freezing. 

Water in your pipes can freeze and as the water freezes it expands. The expansion will eventually burst causing damage and potential flooding. A common reason for freezing is caused by the backflow pressure between the water source and the blockage. 

What are the signs of frozen pipes? You may notice limited water coming out of your faucets and gurgling sounds coming from your pipes. In addition, as the water is freezing and expanding it might be a visible sign. 

At SERVPRO of Carbon County and Pocono Pines, our team can repair the pipes, cleanup and restore the water damage caused by your frozen pipes. The cleanup and restoration process begins when we arrive to your emergency!

SERVPRO of Carbon County and Pocono Pines is here for you 24 hours a day, 7 days a week.

Call us at 570-732-9191!

Need Cleaning Services? SERVPRO of Carbon County and Pocono Pines can do it!

2/24/2021 (Permalink)

CERTIFIED: SERVPRO Cleaned Shield

We have always been able to provide cleaning services, however it has been enhanced with our new defensive pathogen cleaning program called CERTIFIED: SERVPRO cleaned. This program goes way beyond standard cleaning practices. 

The first step of this program is consult. We will inspect and make a specific plan for you. Next, we will use our proprietary EPA-Approved Hospital Grade cleaning solutions and always adhere to the leading level of cleaning and decontamination standards set by the Centers for Disease Control and Prevention (CDC). Lastly, we post our CERTIFIED: SERVPRO cleaned shield on your window. 

We offer cleaning services for commercial and residential properties. In commercial cleanings we are able to provide extensive cleaning, especially during the COVID-19 pandemic. We have disinfected office buildings. For homeowners, we are able to provide carpet/upholstery cleaning, air duct cleaning, odor removal and sewage/biohazard clean up. 

Call us today 570-732-9191 for more information!

Winter means Ice Dams!

2/23/2021 (Permalink)

This is a ice dam that caused a water leak to the finished basement.

What is an Ice Dam? Ice dams are common this time of year. Ice dams form when snow melts on your roof until it meets the unheated bottom edge of the roof and then freezes. Any additional melted snow or water will not properly drain off of the roof and can cause many issues to your home. 

Ice damming can cause water leak(s) into your home, potentially causing damages to your walls, ceilings, insulation and other areas. Recently, we had a house with a water leak in their finished basement due to ice dams. Our team responded quickly and dried the basement by setting up an Velo Pro air mover to help remove moisture from the air. 

Our team can help mitigate water damage caused by ice dams, as well as get your structure back to preloss condition. SERVPRO of Carbon County and Pocono Pines can help you with your ice dams. 

How does SERVPRO of Carbon County and Pocono Pines remove mold?

2/23/2021 (Permalink)

This is a example of mold on a wall and furniture.

What is mold? Mold is a fungus that can cause property damage and health effects. It is typically a distinct smell. 

One thing you should know about mold is, it thrives on moisture. In fact mold spores will rapidly grow into colonies when they are exposed to water. Another factor is the humidity in the air. It is important to keep your humidity levels below 45% to avoid mold growth. 

Our team is trained to handle any mold job as every mold damage is different and requires a unique solution. 

Step 1: Call us at 570-732-9191 to set up an appointment. 

Step 2: Our team will carefully inspect your property with equipment to determine the mold source.

Step 3: We will create a containment to prevent the mold from spreading to other unaffected areas. 

Step 4: We use filtration equipment to remove mold spores from the air. This is typically done by using air scrubbers. 

Step 5: Next, we perform antifungal/antimicrobial treatments and remove mold-infested porous materials, such as drywall and carpeting. 

Step 6: We will clean your furniture, decorative items, curtains, clothing and other items affected by mold. At SERVPRO, our team is trained to remove odors and deodorize with our specialized equipment. 

Step 7: The final step is restoration. In this step, any drywall, subfloors or other building supplies might be replaced. 

Need our help? Call us today!